Administration and Customer Service for Landscaping Company
Admin Office Role for a Small Landscaping Company (Fencing and Retaining Walls)
Summary about this job
Client & Sales Administration
Company: Active Fencing and Retaining
Location: Adelaide
Work type: Full Time
Salary: n\a
Phone: +61-7-5194-2489
Fax: +61-2-7062-2330
E-mail: n\a
Site: n\a
Detail information about job Administration and Customer Service for Landscaping Company. Terms and conditions vacancy
OUR STORY
Active Fencing and Retaining...
Our office is located at Wingfield 5013 in the Western Suburbs of Adelaide. Active Fencing and Retaining installs Fencing and Retaining Walls across the entire Adelaide metropolitan area. We currently have 8 staff, consisting of 4 apprentices and 4 leading hands and 1 sub-contractor. We are an easy going bunch and our staff have been hand picked by the owner for their kind nature and hard work ethic. We have no 'stereo-typical tradesman with egos' working for us.
THE ROLE
Who we are looking for...
We are looking for a professional Customer Service Representative/ Dispatcher who has strong knowledge on building rapport with customers to join our team of 10 in the Western Suburbs of Adelaide. The candidate must be passionate about customer service, be caring, a good listener and looking for a long term career.
You will be committed to receiving inbound calls, making outbound calls, liaising with our tradesman whilst arranging the tradesman day to day schedule.
You will be the first point of contact with our customers and some previous experience or knowledge within the building industry will be highly regarded.
Your responsibilities include but aren't limited to;
- Receiving inbound calls for new customer enquiries/ booking
- Booking quotes for the Salesman and then taking deposits for work orders and scheduling the workload (generally 6 weeks in advance we are booked for)
- Liaising with Tradesman to allocate/ dispatch jobs and manage their schedule
- Following up quotes
- Manage database and CRM
- Adhoc administrative duties
In return what SA Drains will offer you;
- Be treated like you're part of the team and the family
- Be treated with respect by a team who is understanding
- Good work-life balance
- Team outings
- Friendly and understanding owner of the company
DO YOU THINK YOU'RE READY FOR A NEW AND EXCITING CHANGE?
APPLY NOW!
To apply please follow the below instructions;
- Please send your CV and a personalised Cover Letter to [email protected]
- Call our office number on 1300 001 156 if you would like any more information on the position
Automated CV's and Cover Letters will not be looked at
No agencies please