Client Services Assistant
Support the operations of our ACT clinics, consulting with clients on their journey towards beautiful, healthy skin.
Summary about this job
Client & Sales Administration
Company: Vita Group Limited
Location: ACT
Work type: Full Time
Salary: n\a
Phone: +61-3-1580-1133
Fax: +61-8-7078-5131
E-mail: n\a
Site: n\a
Detail information about job Client Services Assistant. Terms and conditions vacancy
- Superior remuneration and incentive scheme
- Non-invasive medical aesthetics clinic
- Supportive team that promotes collaboration
About Clear Complexions
Love a success story? So do we and we’ve proudly created thousands of them!
At Clear Complexions, we believe in a medical approach to beautiful, healthy skin. Our team of professionally trained doctors and nurses treat and manage skin conditions using only the latest medical grade skincare and light therapies.
Established for more than 13 years and with six clinics across Sydney and Canberra, our expertise is what sets us apart in a rapidly growing industry. You will work with a supportive team who share knowledge and strong leaders who will help you achieve success with your clients.
Role
As a Client Service Assistant, you will be the first point of contact for all our new and existing clients. Your first priority is to create a fantastic, personalised and memorable experience from the initial contact, during appointments and, throughout the client journey.
Responsibilities
- Liaise with clients to schedule their treatments
- Consult with clients on their treatments
- Follow-up post treatment
- Maintain client records
- Communicate client updates with the Nurse team
- Promote our services
- Maintain the presentation of the clinic
About You
Our ideal candidate will align with our values, key of which is to provide the best possible care and experience for our clients. You will be organised and efficient, a brilliant communicator, eager to succeed, and someone who has an innate desire to help others.
- Ability to work autonomously with competing priorities
- Passionate about exception customer service
- Engaging interpersonal communication skills
- Immaculate, professional presentation
Prior industry knowledge is advantageous. An interest in the skin rejuvenation industry is essential.
Benefits
- Lucrative remuneration including performance based incentive scheme
- Product and treatment discounts
- One volunteer day off per year
- Salary packaging
- Incentive for referring new team members
- Employee Assistance Program
- Flu vaccination
- Discounted health insurance
- Discounts from our parent company’s strategic partners
To learn more about your new team, visit https://www.clearcomplexions.com.au/ or click ‘Apply Now’ to submit your application by .