General Administrator

Summary about this job

Detail information about job General Administrator. Terms and conditions vacancy

The Administrator is a supportive role that acts as an Administrative Assistant to the Team, while also facilitating collaboration within the team. The Administrator will also function as a liaison between other departments within the organisation as well as external suppliers.

Basic Functions:

• Answering and making phone calls to clients
• Meeting and greeting clients and visitors
• Diary and calendar maintenance
• Document management
• Responding to email enquiries and faxes
• Liaising with suppliers, clients and customers
• Stock management (Receiving stock & processing in ConnectWise e.g. adding configurations info)
• Data Entry / database management
• Online purchasing/selling and managing orders
• Assisting with receipting of goods
• Responsible for entering service tickets and other entries in ConnectWise as they occur
• Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
• Support marketing activities by attending trade shows, conferences, and other related events
• General Office duties including cleaning and ad-hoc duties

Additional Duties and Responsibilities:

• Ability to work in a team and communicate effectively
• Generating reports using various MS office applications
• Setting up meetings with clients and organising catering
• Making travel arrangements for staff
• Undertaking other duties such as Petty Cash control
• Compliance with company policy

Knowledge, Skills, and/or Abilities Required:  

• A strong customer orientation
• Confident & proactive telephone manner
• Proficient with general office applications
• Accuracy and attention to detail
• Enjoy working with customers and external audiences
• Strong organizational, presentation, and customer service skills
• Skill in preparing written communications and materials
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
• Ability to multi-task and adapt to changes quickly
• Typing skills to ensure quick and accurate data entry
• Self-motivated with the ability to work in a fast moving environment

Benefits:

• Salary based on experience and qualifications
• Lifestyle (SOPA) benefits program
• Formal development plan & reviews
• On the job training & support
• Positive working environment and culture
• Opportunity for advancement

Only local candidates need apply.