Receptionist

Summary about this job

Detail information about job Receptionist. Terms and conditions vacancy

• Leading Engineering Company
• Friendly, Supportive Environment
• Run front of house

Overview

Fire Protection Technologies is the largest supplier of Special Hazard Fire Protection products to the fire protection industry in Australasia with offices throughout Australia, New Zealand and South East Asia.

Our Head office is in Melbourne and as the first point of contact for visitors and incoming phone calls to our office, the Receptionist is an important representative of the organisation.

The Receptionist’s primary role is to ensure the smooth running of front of house, directing incoming calls and visitors, and assisting in various ad hoc administration duties as required.

As the receptionist at head office, your duties will encompass the following:

Reception

• Be well presented, courteous, enthusiastic and professional
• Greet clients and associates, ensuring they are appropriately accommodated on arrival
• Answer incoming calls within appropriate time frame and direct calls accurately and efficiently
• Ensure the reception area (including desk, foyer and client seated areas) is well presented, clean and tidy

Administration

• Receive, open and date stamp incoming daily mail
• Coordinate outgoing mail, which may include mail merges, large scale mail out folding/packing, stamping envelopes, typing addresses, express post recording, international mail and arranging couriers
• Assist the MD’s Executive Assistant and Group Accountant with tasks, which may include maintaining customer registers, researching contractors and vendors and ordering stationery and supplies as appropriate
• Assist with typing and collating correspondence, general administration and documentation, ensuring all documents are checked for spelling, typographical and grammatical errors, and all enclosures are included with correspondence
• Assist with various ad hoc administration tasks, as required

Marketing & Events

• Assist with marketing activities, which may include the designing of brochures and other marketing collateral, putting together marketing packs, creating name tags, registering clients, meet and greets etc.
• Order catering as required

FORMAL QUALIFICATIONS/EXPERIENCE/KNOWLEDGE

The successful candidate must:

• Have proven experience or a demonstrated ability to handle a high volume of phone calls, greet visitors and complete other tasks at the same time
• Have excellent verbal, written and interpersonal communication skills
• Be highly motivated, proactive, enthusiastic and personable
• Possess high attention to detail
• Have a demonstrated ability to effectively manage conflicting priorities and work well under pressure
• Have the ability to develop good working relationships with both internal and external stakeholders

Please visit our website for more information about our company at:  www.fire-protection.com.au

Please send your CV to [email protected].