Franchise Sales Support
Administrative position
Summary about this job
Administrative Assistants
Company: Aussie Home Loans - Elsternwick
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-7472-7170
Fax: +61-7-4238-2137
E-mail: n\a
Site: n\a
Detail information about job Franchise Sales Support. Terms and conditions vacancy
- Administrative position within the Mortgage Brokering industry
- Great location, close to transport
- Ongoing training and support provided
Are you looking to progress your Administration skills and support a hard working team?
About the business
We are a major franchise in the Mortgage Broking Industry and provide a vast array of lenders on our panel to service customers. Our focus is on helping people and making a difference during these exciting times in their life from beginning to end. With our business being in growth mode, joining now will see you become part of a great journey.
Our store is ideally located in the inner South Eastern suburbs of Melbourne, we have tram and train lines in close proximity. Our office has been operating since 2002 and over that time we have built a strong reputation for customer service and attention to detail.
About the role:
As the Administrator, you will be supporting 2 of our Franchisee’s to ensure workload is processed in a timely manner. You will also be the front face of the store and will be greeting our valued customers in a friendly, warm and efficient manner.
Managing store tracker and progressing files accordingly ·
Opening and closing the store ·
Greeting customers, answering phone and email enquiries, making appointments ·
Keeping Workflow and Systems updated ·
Keeping Customer Database updated ·
Broker and Loan Processor admin support tasks ·
Maintaining Supplies in back and front office ·
Maintaining cleanliness of store ·
Dropping off and collecting Mail ·
Adhoc admin support tasks ·
Ordering valuations ·
Requesting pricing from lenders ·
Speaking with solicitors and conveyancers ·
Making coffee and offering drinks to customers ·
Updating our internal CRM system ·
Data entry ·
Skills and experience:
Minimum 3 years’ experience within Administration Support ·
High attention to detail and accuracy ·
Strong computer skills including experience using Excel and Basic MS Office ·
Time management skills ·
Ability to manage multiple workloads and deadlines ·
Self-motivated with a positive attitude ·
Confident disposition ·
Willingness to learn ·
Full working rights in Australia ·
Interest in Financial Services Industry desirable ·
Benefits:
Free training provided on our database on an ongoing basis so you can continue to learn all the ins and outs in a supportive environment ·
Be part of a great culture and team environment ·
Career advancement supported ·