Rostering Officer

Summary about this job

Detail information about job Rostering Officer. Terms and conditions vacancy

About the Organisation:

Community Lifestyle Support is a not-for-profit community organisation committed to the provision of dynamic and innovative services to people residing throughout the Central Queensland Region. Community Lifestyle Support has grown to provide an impressive range of services including: Case Management, Supported Accommodation, Independent Living Support, Flexible Respite, Early Years Support Service, Specialist Allied Health Services, Community Participation Support, Mental Health Services, and a wide variety of tailored service options designed to meet the individual and family's needs. Community Lifestyle Support is best positioned to meet the various needs, wants and demands of current and future customers in its ongoing commitment to evidence-based practice, research and innovation, and exceptional customer service.

About the Role: 

We are currently looking for a dynamic person to become part of our rostering team based in Bundaberg. The successful applicant will have

• A proven experience in rostering.
• Excellent telephone skills and face to face customer service.
• A proven working knowledge of Microsoft Office. 
• A confident happy nature 
• The ability to work in a busy and sometimes challenging office environment.

You will report to the Operations Manager and primarily work at our main office responding to operational needs and dealing with the calls and requests from employees and customers. As part of the team you will be responsible for maintaining and updating the rosters for over 130 operational employees that provide support to our valued customers 24 hours a day & 352 days of the year. You will also assist with any other administrative duties as required.

SELECTION CRITERIA:

Essential Requirements

• Proven experience in rostering 
• Excellent literacy, numeracy and computer skills with an attention to detail.
• Excellent verbal communication and telephone skills.
• Ability to work well within a team and unsupervised.
• Commitment to the values of CLS.
• Ability to manage competing priorities.
• Understanding of the impact of disability & the importance of work-life balance 
• Available to work as part of an on-call roster.
• Current open driving license.
• Be eligible for, or hold a current Working with Children Blue Card.
• Be eligible for, or hold a current Positive Notice Yellow Card.

Highly desirable knowledge and skills

• A proven working knowledge of SupportAbility would be highly regarded
• Tertiary qualification in Business Administration or similar
• Your own registered vehicle
• Experience of working for people with a disability
• Current First Aid Certificate

Recruitment Process Requirements

As part of the recruitment process you will be required to;

• Successfully complete an online Pre Employment Knowledge Evaluation
• Successfully complete a Functional Pre Employment Assessment

To be considered for this position, you MUST submit the following information. 

• A cover letter addressing the "Selection Criteria" 
• Your current resume.

Important: Applications will not be considered unless both a resume and a cover letter addressing the selection criteria are submitted.

Benefits

• Permanent position
• Join a forward thinking and collaborative employer
• Award Level 
• Superannuation contributions of 9.5%
• Salary Packaging options
• Access to the organisations Employee Assistance Programme
• Annual leave loading 17.5%

www.cls.org.au