Housing Officer – Coffs Harbour NSW

Summary about this job

Detail information about job Housing Officer – Coffs Harbour NSW. Terms and conditions vacancy

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Your Opportunity

Mission Australia Housing Services provides high quality affordable rental housing to low and moderate income households. We also develop urban regeneration ventures and provide tenants access to a variety of community support services, supporting their goals of sustaining long term tenancies.

As Housing Officer, you will successfully deliver a wide range of tenancy and property management services to clients on low to moderate incomes and clients with complex needs.

Your key responsibilities will include:

• Tenancy Management – Lease vacant properties by conducting sign-ups for tenancies ensuring that all required paperwork and documentation is thoroughly and accurately completed.
• Administration - Prepare a range of reports in regard to the running of the service including tenancy demographics, rental arrears, vacancies and property management 
• Reporting -  Property data is captured in a timely way within MAH internal systems to facilitate effective tenancy and asset management planning and reporting.
• Tenant & Community Engagement -  Actively engage with tenants to encourage participation in MAH and community programs and initiatives.

 Requirements for Success 

• Previous housing experience in a community housing or government setting.
• Solid understanding of the community housing sector and the needs of social and affordable housing tenants.
• Current drivers licence.
• Competent in the use of information technology.
• Senior First Aid certificate or willingness to gain it.

At Mission Australia, no two days are the same, so you will also need to be customer-centric in your approach, self-motivated, flexible and extremely organised. Mission Australia is a complex matrixed organisation, operating 550 services nationally, therefore your ability to drive outcomes, think creativity and demonstrate strong leadership skills will be key to your success. You will also need to hold a current Working with Children Check or apply for one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role.

As part of our Employment screening process you will also be required to undertake a National Criminal History Check, if you haven’t completed one in the last 12 months.

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• NFP salary packaging benefits reducing taxable income (details via Advantage)
• Discounted childcare rates with participating centres
• Paid parental leave and the opportunity to purchase additional annual leave
• Generous discounts with hotels, travel insurance and major retailers
• Free, confidential counselling services via our EAP
• Discounted health care with Medibank Private
• Volunteering opportunities

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the position description  PD Housing Officer - 09052018 (1).docx

For further information regarding working with us visit Working for Mission Australia.

Applications close midnight, Tuesday 24th of July.