Freight Forwarding - Customer Service
International Freight Forwarding Company seeking a Customer Services team member for our Mascot office for a full time Monday to Friday position.
Summary about this job
Freight/Cargo Forwarding
Company: Aquaair Freight Services Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-3901-6104
Fax: +61-3-6934-4631
E-mail: n\a
Site: n\a
Detail information about job Freight Forwarding - Customer Service. Terms and conditions vacancy
AquaAir Freight Services is a logistics provider which was founded in 2000 with both founders still actively involved in the day to day running of the business.
It is our belief that in an industry which seems to be dominated by multinational players a privately owned business can provide personalised customer service suited to the needs of small to large importers or exporters.
Aqua Air is a multicultural team of highly trained professionals whose communication skills and knowledge can assist any of our clients.
This exciting position offers the successful candidate:
• Supportive team environment
• Working in an International Industry with long term career opportunities
• On the job training with one-on-one mentoring and support
• Be rewarded according to your efforts
Duties & responsibilities include but are not limited to:
• Providing exceptional standards of customer service to our clients through handling general enquires and query resolution;
• Preparing necessary client status reports and purchase order management;
• Liaising with internal departments, overseas offices and agents, vendors and clients to ensure a smooth transition for true door to door service;
• Attending offsite client visits with sales team members to ensure overall client satisfaction;
• Keep up-to-date with current industry changes and trends;
• Other duties as directed.
You will have the opportunity to work within a great company with offices in Sydney, Melbourne and Auckland which will offer you career opportunities in all aspects of Import, Export and Logistics.
Required skills and experience:
• Excellent communications skills both verbal and written;
• Excellent organisational skills with strong attention to detail;
• Intermediate to advanced skills in MS office software;
• Be a team player, have a positive attitude and have the ability to work autonomously in a fast paced environment
We are looking for someone that fits into our team and is self motivated.
While we prefer someone with some experience within freight forwarding in AU or a freight diploma we will also consider school leavers keen to train and looking to start their career.