Product Specialist

Summary about this job

Detail information about job Product Specialist. Terms and conditions vacancy

Kelly Services are working with one of the world’s largest Off-the-Road tyre companies who are continuously expanding their operations. With a focus to facilitate the and cultivate that growth for the business, they have an exciting opportunity for an experienced Technical Product Specialist to join their team. The successful candidate will provide technical and product support to customers on site and with a focus on strong customer support to maintain and develop high level field support for Tyre and Belt Sales. If you are a driven and proactive professional with an industrial background and knowledge of tyres and belts, this position is for you!

Duties and Responsibilities:

• Development and maintenance of a practical and proactive ‘customer first’ mindset that is appropriate for all internal and external customers
• Identify and evaluate business opportunities and customer's needs and support the Sales Personnel to optimise customer tyre selection and satisfy their requirements
• Plan and conduct field tests for new and current products and present technical information to customers and Sales team members
• Be innovative in adapting engineering principals to new issues by identifying new and improved opportunities for OTR Tyres
• Monitor and maintain tyre performance guarantees and product warranties and troubleshoot all technical enquiries from Customers and Sales team members
• Adhere to the HSEQ obligations as defined for the role

Attributes required to be considered for this position:

• Excellent communication (verbal / written) and strong customer support experience
• Demonstrated and articulate problem solving, organisational and planning skills
• Demonstrated ability of being proactive and responsive in a timely & efficient manner
• Advanced computer skills in Microsoft applications (specifically MS Excel)
• Engineering or technical background (within mining or heavy equipment industry - desirable)
• Engineering/Technical qualification or degree (desirable)

The benefits

The successful candidate for this position will be given the opportunity to:

• Become a Subject Matter Expert in OTR and Belts
• Join WA’s leading OTR Tyre and Belts company and become an integral member of the product team
• Travel to customer sites and locations
• Demonstrate commitment to achieving excellence as a self-starter
• Demonstrate well-practised presentation skills
• Receive a competitive and attractive salary package (including base salary, 9.5% superannuation, fully maintained company vehicle, fuel card, laptop, phone, uniform and more.)
• Monday to Friday, 8am - 5pm based in Forrestfield

To Apply

If you are interested in the role, please apply online ASAP. Only online applications will be considered. If you have any questions before applying please call Martina on 08 9229 1822.

Kelly Services is a Fortune 500 company, operating in more than 30 countries and territories worldwide, with 25 years history in Australia and located in every major city nationwide. We deliver staffing solutions across temporary assignments, permanent placements, outsourced recruitment and HR consulting. Our core service lines include Commercial, Industrial, Trades, Engineering, Financial and Scientific resources divisions.