Workplace Change Manager

Summary about this job

Detail information about job Workplace Change Manager. Terms and conditions vacancy

Location: Park str. (Sydney CBD)

Term: 2 years fixed-term

Our business, our culture

QBE is one of the top 20 global general insurers and is recognised as Australia's largest international insurance and reinsurance company. QBE has operations in 37 countries around the world.

Working at QBE, we recognise the value of diversity and inclusion in the workplace and support a range of flexible work arrangements to promote a better family/life/work balance.

We offer you a dynamic workplace culture, one that values and leverages unique ideas, capabilities and experiences you bring irrespective of where you are in the world. We believe this strengthens our ability to deliver on our business goals, particularly as it relates to innovation, growth and our focus on customers.

The opportunity

We know that having the right work environment is key to the culture we want to create. Our real estate and property strategy is critical to our People & Culture plans.  We have active and engaged executive sponsorship who understand the importance of reinvigorating our culture through our workplaces. As such, we require a Senior Change Manager (SCM) to develop and lead the change management plans for our property and real estate strategy at both strategic and operational level. QBE has over 3,000 employees in nine locations therefore intrastate and interstate travel will be required. This program is likely to have a 2 - 3 year implementation plan. 

This role will work closely with the program team, HR and our senior leaders to support all change associated with our workplace strategy. You will be able to look holistically at the change impacts from an organisational design, culture, technology and relocation perspective. This role will manage the end to end change plan.

Significant liaison will be required with our property consultants. You will assist in the design of the most effective ways of working and lead a stakeholder and communications plan to position the changes for future success. 

This role would suit a seasoned practitioner who has worked on complex changes and has strong strategic change, change coaching, facilitation and communication skills. You will have the autonomy to design the right change interventions, coach the leadership team and be hands on throughout this program of work.

About you

As the successful candidate, you bring energy, ideas and experience to help make traction with engaging people in our workplace strategy.  Prior experience in property/ workplace change and/or activity-based working (ABW) will be looked upon favourably although not essential.  It is more important that you can bring creativity, energy and an interest in affecting cultural change.

You will have:

• significant experience in delivering successful strategic change;
• significant experience in advising, supporting and coaching senior sponsors and stakeholders;
• experience in and knowledge of change management principles, methodologies, tools and implementation strategies;
• success in partnering with leaders and stakeholders to complete and implement sponsor roadmaps, manage resistance, drive engagement, coach and prepare training plans and schedules;
• experience in leading change impact assessments, stakeholder engagement and training plans;
• the ability to get up to speed quickly and use your love of learning and curiosity to understand business needs and provide solutions effectively and efficiently;
• Desirable: Property change experience, activity-based working (ABW) and experience with agile change techniques.

Key deliverables will include:

• Change management strategy and plan
• Stakeholder analysis and engagement plan
• Detailed impact assessments
• Sponsorship and coaching plan
• Communications and engagement plan
• Managing the champion network
• Change readiness assessments
• Business as usual support and embedding plans

The key responsibilities for this role include, but are not limited to:

• Working closely with the heads of the relevant business units to manage the changes required in this program of work
• Reviewing and implementing the change impact assessment, any transition requirements and documenting results
• Working with the change management team and stream leads to prepare impacted groups for change
• Assisting with identifying stakeholders and determining their requirements and interventions to support progress of change activities
• Developing key stakeholder understanding and acceptance of changes
• Completing all required tools and templates to manage the change effectively.

Benefits?

At QBE, you will be provided with a competitive remuneration structure and benefits, in an environment that offers support, and encourages career development and learning.

We offer a range of benefits and discounts including:

• Paid Parental leave (inclusive of paid superannuation during this time)
• Secondment opportunities
• Employee assistance programme
• Paid volunteer leave
• Purchased leave
• Product discounts

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

QBE recognises and supports a range of flexible work arrangements to promote a better family/life/work balance.

If you are a QBE employee, please inform your manager of your intention to apply for the position.

Applications close:  July 17, 2018