CRM Manager
Deliver engaging CRM programs, driving business contribution and loyalty to our optical customer base under our OPSM and Laubman & Pank brands!
Summary about this job
Direct Marketing & CRM
Company: Luxottica Retail Aust Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-3279-4700
Fax: +61-7-9502-4484
E-mail: n\a
Site: n\a
Detail information about job CRM Manager. Terms and conditions vacancy
- Global company with fantastic growth opportunities
- Excellent benefits and incentives
- Luxury brands and quality products to be proud to represent
At Luxottica we are about seeing, and being seen to stand out. As the global eyewear company with over 7,000 retail stores across 130 countries and a portfolio of eyewear brands that include Ray Ban, Oakley and Prada, to name a few, we pride ourselves on standing out for all the right reasons. In Australia and New Zealand we operate the iconic retail and eyecare brands - Sunglass Hut, OPSM and Laubman and Pank.
We believe that the real key to the company's success lies in people's confidence to take on different roles within the company. We encourage and give freedom to our people to design their own career by combining their personal talent with the opportunities for growth our business offers.
We are searching for a creative and effective leader to deliver engaging CRM programs, driving business contribution and loyalty to our optical customer base under our OPSM and Laubman & Pank brands. Reporting to the Vice President Marketing, you will maximise engagement, propel incremental sales and retain our existing customers through CRM driven initiatives. Your passion for data and analytics will be vital for this role to ensure initiatives are continually improved and deliver a strong ROI.
To achieve in this critical piece of our business success and build strategy for the future, you will apply your strong understanding of customer flows, direct mail and e-mail experience and digital knowledge. You will also be a strong leader, coaching and working with your team to maximise capability. A background in CRM retention and loyalty programs (minimum 8 years relevant experience), qualified with a business / marketing degree, modelling/ segmentation experience and strong technical skills (SAP/ Unica / Excel & Powerpoint) are essential.
We have a high performance culture and are always rewarding with:
- Luxury brands and quality products to be proud to represent
- Potential for further career opportunities across the Luxottica family
- Product allowance to spend across our retail brands
- Volunteer opportunities through our OneSight Foundation