E-Commerce Coordinator – Cool Surf Brand
Overseeing all back-end day-to-day operations and processes of the website, ensure effective running of online site and CRM
Summary about this job
Direct Marketing & CRM
Company: Who in the Zoo
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-1268-9874
Fax: +61-3-6045-7315
E-mail: n\a
Site: n\a
Detail information about job E-Commerce Coordinator – Cool Surf Brand. Terms and conditions vacancy
CORE RESPONSIBILITIES:
• Overseeing all back-end day-to-day operations and processes of the website, ensure effective running of online site and CRM
• Regular reporting with analysis for data-driven decisions and strategy to continuously drive digital sales
• Manage and achieve yearly budget, sales targets and department KPI's
• Manage E-commerce seasonal calendar, aligned with the business calendar, liaising with relevant departments to ensure all deadlines are met
• Work alongside Marketing Managers in the execution and delivery of seasonal marketing campaigns
• Develop, test and send all EDM communication to a database in line with the marketing calendar
• Manage and direct external E-commerce agencies, identifying opportunities to improve online experience and interacting with the developers to make changes accordingly
• Manage AdWords and Google Shopping, assessing budgets and ROI on all marketing activity
• Oversee the management of AU and NZ website performances, maximizing digital conversion, multi-device strategy, and overall optimization
• Develop all seasonal product upload, including product descriptions, barcodes, imagery and SEO
• Update online merchandising in accordance with sales, high and low performers, stock levels and marketing activities
• Work closely with Customer Service to assist with online customers and order fulfilment processes
• Support Operations with seasonal buy plan to ensure the correct stock is secured to reach sales targets
• Stay updated on digital market trends, competitor activities, and strategies and promotions
• Liaise and engage with all relevant stakeholders to ensure optimized functionality of the e-commerce platforms
SKILLS AND EXPERIENCE:
• 1-3 years' experience working in a similar role
• Excellent communication with strong organizational and project management skills
• Experience with Magento, Bronto, Google Analytics, Google AdWords and data management
• Strong Microsoft Suite experience
• The ability to work autonomously but in a collaborative environment to drive key deliverables
• Deadline driven and ability to priorities with strong planning and time management skills
• Understand financial reports and know what is required to make a business profitable.
• Work closely with other members of the senior management team, providing solutions and then implementing agreed plans
Please get in touch if you are available or know someone who is.
9211 6457 – Ainsley McCabe