IT Trainer

Short info about job

Detail information about job IT Trainer . Terms and conditions vacancy

Location: Joseph Priestley Building  

Interview Date: Tuesday 10th October 2017    

The IT department at Birmingham City University is seeking an experienced permanent IT Trainer. You will work within a small team of trainers led by the IT Training Manager. You will be responsible for designing, developing and delivering suitable workshops and training interventions for staff and students in a wide range of applications and technologies. These include various Office 365 applications, SharePoint 2010, as well as University applications.

Training delivery ranges from individual coaching to tutor led workshops, and may be delivered face to face or via Skype for Business. You will be expected to deliver inductions to large groups of new students as well as assisting in setting up personal devices on the University Wi-Fi etc. You will also offer advice on best practice and improvements to business processes relating to the use of IT where appropriate.

We are seeking someone who is passionate about the customer experience and has excellent communication skills. You will be someone who has the ability to work with multiple teams on projects and who can build relationships across a wide range of internal and external stakeholders. You will be flexible and adaptable and have the ability to identify opportunities for learning interventions.

As part of your application, please ensure you upload a CV and Cover Letter which should include information on the following:

• IT training experience – details of applications
• Experience in developing training interventions
• Experience in the HE sector or similar (if any)
• Qualifications in training (if any)

You are advised, where possible to remove personal details such as your name from your CV and Cover Letter.

For more information about applying and for the job description for the post, please see the current vacancies on the BCU website: jobs.bcu.ac.uk

Alternatively if you require the application in a different format please contact the Human Resources Department at [email protected] or on 0121 331 6693.

Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.