Motive Power Technical Support

Summary about this job

Detail information about job Motive Power Technical Support. Terms and conditions vacancy

Enatel Motive Power has long been an industry leader in the design and manufacture of compact, high frequency, modular chargers used for charging material handling equipment.

Continuous innovation and research keep Enatel Motive Power at the forefront of power conversion technology and product design. Intelligent software combined with efficient hardware and decades of power electronics design experience has resulted in solutions that address industry needs.

Scope of Role:
The Technical support role is a key member of the Enatel Motive Power team within the Enatel group of companies, reporting to the Technical Support Team Leader.

He/she will be responsible assisting in the successful growth of Enatel Motive Power business by ensuring that our customers are supplied with the best products and service.

Please note: Whilst this is a technical role there is a strong customer liaison element. As such we encourage applications from candidates with strong technical and customer facing skills.

Key Responsibilities:

• Create, review and validate EMP documentation to a high standard as required

• Develop and present training programs to small groups

• Respond clearly and effectively to technical support enquiries

• Participate in standing NPI meetings

• Respond to production test problems by working with the production teams affected

• Work with design and manufacturing engineers as required

• Assist with development and deployment of prototype products and systems

• Travel and provide onsite support to customers (both domestically and internationally)

Experience & Knowledge:

• Minimum 3 years’ experience in a related function is required, technical background

Qualification / Licenses:

• Applicable tertiary qualification would be an advantage

To learn more about our company and to view the Job Description in full, please view: https://www.enatel.net/careers/

Working for us:
Being part of the Enatel team means joining us on our growth and success pathway. We work hard and celebrate our successes company-wide, as well as offering a number of training and development opportunities for our staff. Enatel is committed to providing a safe work environment with respect for the culture and values of our people. In addition to our dynamic attitude, we are friendly, down-to-earth people who know how to get things done.

If you want to seize this exciting opportunity then act now by forwarding your CV and cover letter to [email protected] quoting reference ‘EMP Technical Support’ in the subject line.

- Applications must include a cover letter and CV
- Indicate whether you hold a visa allowing you to work in New Zealand for more than 12 months, please attach a copy of your working visa with your application

Applicants for this position should have NZ residency or a valid NZ work visa.