Customer Service Advisor

Summary about this job

Detail information about job Customer Service Advisor. Terms and conditions vacancy

• CBD location, Monday to Friday rostered hours
• 6th of August start
• Excellent base salary and additional staff benefits

What.
Support, consult and provide first hand customer support for customers enquiries, assessing your customers needs and proactively adding value to your customers.
  
This is a varied role and would suit someone who is passionate about problem solving and providing customer support.

Benefits to you include:

• In depth product training and customer service training
• Discounted insurance policies
• Ongoing training with career development plans
• CBD location, central and close to public transport

The duties in this role will include:

• Provide high level of customer service and support to your customers
• Maintain a high level of product knowledge – ensure you are always up to date with different policies  
• Take the opportunity to upsell and cross sell when and as required

Where.
This business is a household name and have been established in New Zealand for over 20 years. They provide themselves in providing career opportunities for their staff and rigorous training.
  
This role is often a gateway in to other parts of their organisation, as the training is so rigorous and provides you with a great foundation to be successful in other roles!  

Who.

What we are looking for in you:

• Previous experience in customer service, ideally within a contact centre environment
• Strong verbal and written communication skills and the ability to problem solve quickly
• Comfortable working under pressure
• Degree qualified desirable
• New Zealand Resident or Citizen
• Clear credit and criminal history

APPLY NOW or contact Lidya on 022 618 8339 for more information.