IT Support Manager
Provide high-level IT support and customer service for a large portfolio of hospitality and entertainment brands throughout Australia and New Zealand.
Summary about this job
Help Desk & IT Support
Company: Parker Bridge – SARA Winner 2015 – Excellence in Candidate Engagement
Location: Wellington
Work type: Full Time
Salary: $60,000 - $74,999
Phone: +64-9-427-2741
Fax: +64-7-424-9938
E-mail: n\a
Site: n\a
Detail information about job IT Support Manager. Terms and conditions vacancy
- Deliver efficient and effective IT solutions for a large portfolio
- Join a true visionary in the events, hospitality and entertainment industry
- Competitive Salary Package
Job Detail
What’s in it for you?
This is a fantastic and rare opportunity for you to join a true visionary in the event, hospitality and entertainment industry. With over 100 years of operation, this entrepreneurial company now sees their brands service hundreds of thousands of customers every year. As their IT Support Manager, you will be reporting to the Group Support Manager and this will be your chance to provide high-level IT support and customer service to a large portfolio.
As the IT Support Manager, you’ll be responsible for:
- Providing high-level of IT support and customer service to multiple stakeholders
- Escalate issues as required to group IT and out-sourced support providers
- Creating, updating and removing user accounts for IT solutions as required
- Providing after hours support on weekends and public holidays for urgent IT support issues as part of a rostered after hours support program
- Provide regular and appropriate communication regarding issues reported or identified to management and staff
- Fostering a relationship with management and staff to facilitate open communication and ensure that the needs of the business are addressed
- Work remotely and on site as required, this may involve travel to non CBD locations or locations in Australia and New Zealand or elsewhere
Are you the perfect fit?
To be successful in this role, you’ll need:
- To be enthusiastic and have a can-do attitude
- To be able to work alone and prioritise as needed
To apply, please submit your CV via “apply now” with your up to date CV in MS Office format along with a cover letter.
At Parker Bridge we make every effort to respond to all applications, however sometimes the volume we receive is so large it is not possible. If you do not receive a response from us, please don't take it personally as we really value the effort you made to apply.