Operations Center Engineer
Workday currently has an open position in our Operations Center. Ops Center is the beating heart of Workday operations, successful candidate will...
Summary about this job
Networks & Systems Administration
Company: Workday
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-4-562-8931
Fax: +64-3-831-7110
E-mail: n\a
Site: n\a
Detail information about job Operations Center Engineer. Terms and conditions vacancy
Join our team and experience Workday!
It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.
Job Description
Workday currently has an open position in our Operations Center. Ops Center is the beating heart of Workday operations, successful candidate will be responsible ensure that our business is up, available and performing for our customers. This is an exciting and challenging role where the candidate will be faced with complex problems and entrusted to put the customers experience first.
Responsibilities:
* Maintain monitoring of a complex and distributed application stack
* Primary point of contact for availability and performance issues
* Drive and improve daily administration tasks
* Take ownership of incidents and outages
* Work closely with escalation teams and customer support
* Participate in a shift pattern to achieve 365 day coverage
Required Experience:
* 1-3 years + experience with Linux administration in a production environment
* Working knowledge of monitoring tools (Nagios, Truesight, Wavefront, etc.)
* Strong knowledge of all layers of the TCP/IP stack and common Internet services
* Ability to own and drive customer related issues to resolution
* Excellent communication and analytical skills for incident and problem management
* Work well in a distributed team environment
* Flexible to shift pattern changes
Desirables:
* A Degree in Computing/ Technology
* Red Hat Certified System Administrator (RHCSA)
* CompTIA Linux+
* Advanced experience with scripting language (bash, awk, python, ruby, etc)
* ITIL foundation or equivalent
*LI-CD