Operations Coordinator
We are looking for a proactive individual able to lead a team and communicate effectively both in internal and external environments. Apply now!
Summary about this job
Office Management
Company: Converga
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-4-431-7459
Fax: +64-7-851-8415
E-mail: n\a
Site: n\a
Detail information about job Operations Coordinator. Terms and conditions vacancy
- Auckland CBD location
- One Full-time role available
- Excellent Customer Service and Potential Leader
About Us
Converga is a leading provider of Business Process Outsourcing (BPO) solutions to clients, with offices in Australia, New Zealand, Philippines and the United States. Over the years we’ve developed innovative solutions, taking our customers on a journey of digital transformation. In 2015, Converga became part of Canon Australia providing customers with access to a greater array of products and services.
About the Role
As the Operations Coordinator, you will be responsible for leading customer service and ensuring daily service levels and key tasks are met for our client. This role also requires arranging and meeting contractors to complete maintenance tasks as Facilities issues arise.
Main Duties
- Mail processing and delivery
- Build, maintain and develop effective client relationships
- Ensuring customer and employee engagement targets are achieved
- Ensure site productivity and quality assurance standards are met
- Supervise employees in day to day operational work
- General administration tasks as needed
- Ensure your site is compliant with Converga and client Health & Safety Standards
Key Requirements
- Excellent written and verbal communication skills
- Ability to lead a team environment
- Exceptional attention to details and be numerically minded
- Strong customer service skills
- Time management skills
- Knowledge of Microsoft Word, Excel and Outlook
If you are a proactive and solution-focused individual, this role is for you. All applicants must be eligible to work in New Zealand. Any appointment will be made subject to satisfactory security & credit checks.
If you believe you possess all the skills and attributes required for this role, Apply Now!