Superstar Store Manager

Summary about this job

Detail information about job Superstar Store Manager. Terms and conditions vacancy

• Are you a natural retail leader, who desires something far from the ordinary?
• Work with like-minded people, with a common drive for excellent customer service
• Are you interested in being a part of the Electronic Cigarette movement?

ABOUT COSMIC

Always staying true to the founding principles of freedom of choice and good fun, cosmic represents many things to many people: social hub, fashion outlet, gift store, ticket stand, music venue... It's hard to define a store with such a massive product range, but that's the way we like it: diverse, interesting and original, just like the people we employ and the customers that have made it all possible. 
 

Our main focus is excellence in customer service, and we strive to give every customer a fun and memorable experience. We go the extra mile for our customers and want everyone to feel welcome to come back again.

We specialise in selling electronic cigarettes (vapes), which will need to interest the successful candidate, as this requires extensive product knowledge, excellent information retention and an open mind.

THE ROLE - STORE MANAGER BAYFAIR MALL

As the store manager, you will bring your energy and enthusiasm to this role, and with your experience and motivation, you will help contribute to the positive introduction and success of this store. As this is a brand new store, our sales people will need a reliable, dedicated and committed leader to guarantee a smooth operation is withheld and the salespeople are driven to success.

Trading solo and within a team, a great use of initiative, confidence, alongside a passion for interacting positively with our diverse range of customers will contribute to the success in this role.

ESSENTIAL RESPONSIBILITIES

• Responsible for the day to day operations
• To effectively manage all aspects of the store
• Focus on increasing turnover and maximizing profitability
• Providing excellent customer service
• Confidently managing the team
• Reaching daily and weekly targets
• Continually improving on product knowledge
• Practicing excellent organizational skills
• Exceptional time management skills upheld
• Conducting all customer enquiries in a professional manner
• Outstanding communication with HQ sustained

Reporting to the Regional Manager - other general responsibilities include:

• Staff training, development and on-going support ensuring all customers receive an excellent shopping experience.
• Planning, forecasting and anticipating sales, costs and shop performance.
• Attendance at meetings and contribution to company progress and future.
• Showing staff how to increase their sales by being a leader on the sales floor.
• Ensuring all policies and proceedures' are adhered to.

ABOUT YOU

Whist representing yourself in a presentable manner, you will have at least two years management experience in either retail or a sales/service industry. You are a clear thinker with a positive, can-do attitude.
No doubt you possess superior customer service skills with the drive and tenacity needed to deliver results. Your exceptional communication and well-developed interpersonal skills will allow you to build effective and successful relationships with customers so you can deliver impressive results.

To succeed, you need to be assertive, pro-active and self-motivated, and able to demonstrate flexibility and adaptability in a fast paced environment. Above all you will have the right character, personality and drive to become a valued member of a soon to be high-performing team!
You may be currently employeed but thinking about shifting to something a little exciting and different.

+ Must be over 18 years of age and comfortable selling age restricted items responsibly.

To succeed in this role, you will :

• Have management experience in sales/customer service/cash handling
• Be highly motivated
• Show great initiative
• Have confidence
• Be passionate about offering high standards of customer service
• Have the ability to retain technical information
• Demonstrate excellent communication skills, computer skills and overall work ethics
• Have the ability and willingness to work weekends
• Possess an underlying drive to be a part of something unlike the conventional offerings of New Zealand retail.

WHAT WE OFFER

• An excellent culture / support team
• Alternitative style experience in retail / sales
• Rare chance to join the top (Only??) renegade retail outlet in New Zealand and certainly the first of our kind in Taraunga!
• Encouragement to have fun while at work
• Above base wage with the opportunity for advancement 
• The ability to be yourself whilst in a working environment
• A chance to train in our hometown of Christchurch with our fun, long standing crew!

This is a full time role of five days across Monday - Sunday, and as the store is a 7 day operation there is an expectation to be available to staff during the evenings and your weekends. Flexibility is a vital key to this role.

If you are looking for a company that offers support, recognition, coupled with a fun working environment, then this is the role for you!

Please apply today and include a cover letter to help us gain an insight into who you are, what you have to offer and what interests you in working with our company.

For further information, feel free to browse our online profiles and website as we do understand our presence will be a first for your city and you may not recognise who we are yet. We look forward very much to meeting with you and working alongside some talented people to share ourselves with the City and Bayfair Mall.

START DATE: 12th November 2018 (Training in Christchurch city, in which Cosmic will provide flights and accommodation during this time).  

Check us out! 

https://www.cosmicnz.co.nz/

https://www.facebook.com/CosmicNZ/

https://www.youtube.com/user/cosmicnz