Part Time Sales Associate - NZ Auckland Airport

Summary about this job

Detail information about job Part Time Sales Associate - NZ Auckland Airport. Terms and conditions vacancy

• Leading global luxury brand
• Great career development opportunity
• Inclusive & collaborative environment

About the business

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, re-imagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

About the role

1.    SALES :

• Utilizes resources effectively to impact individual  productivity
• Takes ownership and accountability for individual productivity
• Understands how individual  productivity impacts  the store
• Consistently achieves sales goals
• Work with multiple customers simultaneously
• Tailors approach to different customers by reading cues

2.  SERVICE COMMITMENT:

• Able to handle and offer solutions to customer issues appropriately and involve a manager when necessary
• Consistently anticipates and meets customers' needs
• Services all customers according to the Coach Approach standards
• Engages customers in conversation and builds relationships
• Maintains an energetic presence and displays a high level of enthusiasm on the sales floor

3.   SELF DEVELOPMENT:

• Consistently asks for and is open to feedback from supervisor
• Acts on feedback from managers to improve own performance or address development issues
• Aware of own strengths and development needs and communicates them to supervisor
• Seeks knowledge and information to improve individual performance
• Adapts to constantly changing environment by changing own plan, schedules etc.
• Challenges self to continually meet new goals

4.  COMMITMENT IN COMPANY VALUES:

• Able to resolve conflicts in a positive manner
• Participates as a team member and encourages team to meet and exceed performance standards
• Champions company initiatives and supports management decisions
• Committed to individual development plans
• Participates in recognizing and celebrates team successes
• Creates partnerships with team members
• Maintains open, two way communication by keeping people informed

5.  COMMUNICATION:

• Demonstrates appropriate non-verbal communication
• Communicates professionally with diplomacy and tact
• Communicates effectively with peers, and supervisors
• Consistently uses Coach Communication tools to remain informed of individual performance, store performance and company information.
• Maintains composure during difficult conversations, or situations

6.  INTEGRITY/PROFESSIONALISM:

• Represents the brand appropriately in all situations
• Ensures own compliance to company guidelines
• Demonstrates professional ethics

Benefits and perks

• Employee purchase program - enjoy amazing products with exclusive discount rate.
• Great global learning and development opportunities

Skills and experience

• Experience: Previous experience in a retail service environment
• Education: High School diploma or equivalent
• Technical: Knowledge of cash register systems, and basic computer skills
• Physical : Ability to communicate effectively with customers and staff, maneuver sales floor, the ability to meet moderate stockroom lifting requirements, and store climbing requirements
• Schedule: Ability to work flexible schedule to meet the needs of the business, including nights, weekends and holidays