Technical Support - (Air Conditioning)
Utilise your Air conditioning Trade Qualifications to provide hands on technical support over the phone to Panasonic air con customers!
Summary about this job
Air Conditioning & Refrigeration
Company: Panasonic
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-1209-6782
Fax: +61-7-6926-3231
E-mail: n\a
Site: n\a
Detail information about job Technical Support - (Air Conditioning). Terms and conditions vacancy
- Permanent, Full-time position
- Fantastic location, close to public transport and located across shopping centre
- Work for an established organisation who has been around for 100 years!
Panasonic is a trusted global leader with a strong presence in consumer and electronic goods. For a century, Panasonic has been focused on innovation & improving people’s lives with cutting-edge technology in home appliances & more.
We currently have an opportunity for an experienced trade qualified Air Conditioning technician to join our team located at our head office in Macquarie Park
Reporting into the Technical Manager, the successful candidate will be providing technical support on all aspects of our air conditioning products.
Key responsibilities:
- Provide technical support to Air-conditioners service providers over the phone and ensure issues are resolved
- Conduct technical training and product operation support to internal staff and service providers
- Review and investigate product performance and liaise with stakeholders to resolve product related matters
- Engage with the wider Panasonic business to support product sales
- Work with your team members to achieve the overall team objectives by drawing on the collective skills of the team
The successful candidate will have the following:
- A current Refrigerant Handling Licence and relevant HVAC Qualifications (Cert III Air conditioning & Refrigeration)
- Experience providing support on air-conditioning products Is desirable
- Strong communication skills with the ability to liaise with customers
- Demonstrates an effective problem-solving, and pro-active approach
- Identifies better ways to accomplish goals and exceed expectations; helps people to look for new ways to solve old problems
- Strong team player – willing to ‘pitch in’ when required
***Please be advised we are conducting interviews immediately***
To apply, click on the 'apply' button below and attach a copy of your resume and covering letter.
For more information you can visit www.panasonic.com.au