Service Advisor
We are seeking an experienced and enthusiastic Service Advisor to join our dedicated team in a full time position!
Summary about this job
Automotive Trades
Company: South Central Trucks
Location: Adelaide
Work type: Full Time
Salary: n\a
Phone: +61-8-9588-2464
Fax: +61-8-3970-4197
E-mail: n\a
Site: n\a
Detail information about job Service Advisor. Terms and conditions vacancy
- Establish a career in a corporate group committed to staff development
- Excellent working conditions
- Work with market leading brands and a large established customer base
About the Company
South Central Trucks is the largest truck dealership in SA, with around 80 employees in our Service Department. South Central Trucks is the SA Dealer for Mack, Volvo and UD trucks. We are part of the CMV Group, one of South Australia's largest privately owned businesses, employing more than 1,400 staff predominately across South Australia and Victoria. At CMV, it is our firm belief that our people are our most important assets.
About the role
As the first point of contact for our customers, you will manage our customer's needs to ensure that their vehicle is repaired and delivered on time. You must have a good understanding of automotive mechanical concepts, to be able to discuss repair and service requirements with customers. You may be an experienced Advisor working in the automotive / earthmoving / industrial area – or maybe a mechanic that is wanting to move off the tools into an office based role
Duties and responsibilities
• First point of contact that greets our customers
• Organise and follow up on service bookings
• Liaise with customers and service technicians
• Discuss the nature, reason for and estimated costs of mechanical repairs with customers
Skills & Experience
• Previous experience in a similar automotive role is desirable
• Strong interpersonal, communication and organisational skills
• A good mechanical aptitude – mechanic trade qualifications are desirable
• Sound computer skills
• Knowledge of the automotive industry
• Friendly and positive personality
Benefits
• Establish a career in a progressive corporate group committed to staff development
• Excellent working conditions
• Work with market leading brands and a large established customer base
• Competitive Wages reflecting experience
• Excellent working conditions
• Be part of a large, secure and profitable company
How to apply
If you have the skills to become an important part of our successful team, we invite you to click "Apply" and submit your cover letter and resume.
Only shortlisted candidates will be contacted.