Service Advisors - Audi

Summary about this job

Detail information about job Service Advisors - Audi. Terms and conditions vacancy

Audi Centre Doncaster and Audi Penfold Burwood are part of the highly-regarded Penfold Motors group.

We require 2 new members of the front-line teams to continue to provide the exceptional levels of service our new and continuing customers expect.

Responsibilities of the positions include:

• Meet and welcome our customers;

• Answer telephone and personal enquiries;

• Schedule appointments, provide quotes and invoices for customers;

• Accurately maintain all customer and vehicle records;

• Ensure compliance with all Dealership and Manufacturer policy and procedures;

• Maintain clear communication with customers at all times;

• Accurately cost and invoice all works performed;

• Cross-selling of additional products and services as required.

The successful candidates must be able to demonstrate the following attributes:

• Experience as a Service Advisor or the preparedness to take the step up to this position

• Strong Sales skills

• Excellent Communication

• Willingness to learn and develop

• Commitment to Customer Satisfaction

• Strive to achieve individual and department KPIs

With ongoing support from our internal and Audi Australia-based training programs – you will always be at the forefront of the Audi Penfold service experience.

Monday to Friday

7.30-am to 5.30pm

(includes standard overtime)

A generous wage, plus performance incentives, is offered to attract the right candidate.

Manual driver's licence is essential.