Service Technician

Summary about this job

Detail information about job Service Technician. Terms and conditions vacancy

• Permanent, Full-time Position!
• Work with a dynamic team of professionals!
• Earn extra $$ through our Service Incentive Scheme!

Located in Springvale, we are seeking an experienced and proactive Service Technician. Current and demonstrable experience in the weighing industry with an electrical or mechanical background is desirable!

Diverseco is one of Australia’s most exciting group of companies, which includes industry leading measurement, packaging and robotics automation solutions providers AccuOnboard, AccuPak, AccuWeigh, Robot Technologies-Systems Australia, SCACO and Ultrahawke

OBJECTIVES OF OUR ROLE:

• Attending customer service calls to test, service, repair, and install a multitude of company products;
• Effectively and autonomously manage customer break-down call-outs with a structured fault-finding ability;
• Accurately complete customer service reports including customer sign off, time sheets and expense reports;
• Assembly, testing, and packaging of goods for sale, hire or repair as required in the workshop;
• Identifying ways in which you can contribute to the service team’s profitability through streamlining processes and systems.

WHO ARE WE LOOKING FOR?

• Must possess a Trade Certificate in Electrotechnology or a similar field;
• Hands-on experience in automotive, mechanical and electrical is preferred;
• Strong customer services skills, positive and proactive attitude, attention to detail and a solid documentation discipline;
• A good level of computer literacy with Word and Excel proficiency;
• Must possess a valid drivers’ license;
• Forklift license;
• NMI Accreditation is highly desirable;
• Have the ability to work autonomously and exercise sound judgement;
• Demonstrate success in delivering product training to the customer including understanding how strong service can drive further organisation revenue streams.

WHAT WILL YOU GET?
This position will be busy, varied and challenging. It is your entry point into our organisation and we offer you a progressive career pathway with commitment to your training and development. You will get the chance to generate extra income from our exciting Service Incentive Scheme. You will be working within a dynamic team environment where your contribution will be respected, recognised and rewarded.

Diverseco Pty Ltd is an equal opportunity employer and will provide equality in employment for all people employed or seeking employment. Every person will be given a fair and equitable chance to compete for appointment, promotion or transfer, and to pursue their career as effectively as others. Employment decisions relating to appointment, promotion and career development will be determined according to individual merit and competence.