SERVICE ADVISOR
Want to work for a company that gives back to the community and its employees? *Afternoon shift!
Summary about this job
Automotive Trades
Company: Suttons
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-7147-3224
Fax: +61-7-2401-4414
E-mail: n\a
Site: n\a
Detail information about job SERVICE ADVISOR. Terms and conditions vacancy
- Family Owned & Operated Business!
- Long Term Career Opportunity!
- Fun Working Environment!
City Hino Arndell Park is a member of Suttons who is Australia's largest and most trusted family owned and operated automotive group. Suttons sells 22 leading car and truck brands from 23 dealership locations in the greater Sydney area. Sydney Trusts Suttons.
As a Service Advisor here at Suttons Motor Group, you are eligible for the Suttons Service Excellence Program. Earn points while you work for simply doing your job and you could be on a cruise in no time! More than this, with shifts being from 12pm to 8pm, your mornings are always free!
ABOUT THE ROLE
You will be the prime contact between the Dealership and our guests for repairs and maintenance on vehicles.
- Greet guests, assist with phone enquiries and visiting customers
- Take service bookings and attend to phone enquiries
- Determine customer's needs & efficiently communicate through the appropriate channels
- Attend to guests when vehicles are brought in for service
- Keep track of work being done on vehicles
- Provide quotes for vehicle repairs and invoicing
- Follow-up service progress
- Liaise with service personnel regarding work flow and technical issues
ESSENTIAL SKILLS
- Ability to communicate professionally with wide range of customers
- High level of customer relation building and sales skills
- Professional presentation
- Computer literate
- Excellent time management skills with the ability to multi-task
- Positive attitude and self-motivated
- NSW Driver's licence
DESIRABLE SKILLS
- Service Advisor experience Beneficial
- Hospitality experience highly regarded
- Technical Experience Beneficial
- Experience in an Automotive environment preferred but not necessary
WE CAN OFFER YOU
- Market competitive salary, relevant to experience
- Bonus/reward schemes
- Job assistance and support from a dedicated management team
- Great working conditions and team environment
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PLEASE NOTE:
We conduct pre-employment medical & AFP Criminal record checks
** Only short-listed applicants will be contacted. **
Applicants who do not have the required skills will not be considered.
Applicants must be physically located in Australia and must be an Australian or New Zealand citizen or hold a permanent residency visa.
We are an equal opportunity employer, supporting gender equality and workplace diversity.