On Road Motor Assessor

Summary about this job

Detail information about job On Road Motor Assessor. Terms and conditions vacancy

Who we are?

Innovation Group is a multi-national provider of business process, assessing and software services to the insurance, financial and automotive industries employing over 2000 people around the globe.  Our solutions support millions of insurance policies and more than 25,000 users around the world.

The Opportunity

Innovation Group is currently seeking a highly experienced Motor Vehicle Assessor to service the Melbourne area. The successful Assessor will be responsible for the retention of long-term, quality control systems to ensure that vehicle repairs meet our clients’ needs and expectations. The Assessor will work as a technical expert on all facets of general motor and commercial vehicles mainstream loss adjusting.

The successful candidate will be responsible for;

• The completion of on road inspections and image assessing as required and in adherence with company standards and key performance indicators
• Accurate and timely valuations on passenger and commercial vehicles
• Maintenance and monitoring of internal controls, systems and records including all file notes and correspondence between all parties
• Timely follow up of all assessment activities and ensure all file notes are updated and accurate
• Maintaining a professional relationship with long-term quality vendors and partners
• Monitoring vehicle repair quality to ensure client satisfaction
• Ability to use multiple assessing platforms

Who are we looking for?

Ideally you will have solid knowledge and experience gained within the motor vehicle repair industry and an ability to understand all assessing processes. Advantageous to have Exotic, Motorcycle, heavy, mechanical, electrical, marine experience. However, training is provided on these and more as part of our career pathway system.

The Assessor will have the following skills:

• Exceptional communication (written and verbal) and negotiation skills
• PC skills including Microsoft Products and Database Systems
• Ability to work within a busy environment and multi-task priorities as required
• Ability to organise your own work day

What's in it for you?

• Working from home – all equipment supplied
• An autonomous working environment
• Ongoing training and support
• Flexible leave and hours
• Internal assessing support team providing day to day work activities
• Specialist training on development areas
• Career pathway to management
• Work area centralised from home
• No long distance or country travel
• Training on new and upcoming software and assessing systems from around the world
• One of the strongest team environments available
• Strongest backing from management on good assessments
• Working for several insurers our work is varied and not specific to set single policies

How do I apply?

For further information, feel free to contact Shane Brown, HR Advisor – People Strategy on (03) 9864 1824 or apply by clicking emailing your CV to [email protected]

Please note that due to the high number of applicants only shortlisted candidates will be contacted.