Claims Officer - Professional Lines
Rare opportunity for junior to mid-level claims professionals to join the supportive Professional Lines Claims team.
Summary about this job
Claims
Company: QBE
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-8705-7434
Fax: +61-8-4089-1380
E-mail: n\a
Site: n\a
Detail information about job Claims Officer - Professional Lines. Terms and conditions vacancy
Type: Permanent, Full time
Location: Parramatta
Junior to mid-level experienced candidates encouraged to apply!
QBE is one of the top 20 global general insurers and is recognised as Australia's largest international insurance and Reinsurance Company, with operations in 37 countries around the world.
We currently have a Claims Officer position available in our Professional Lines claims team based in Parramatta for on a permanent, full time basis.
This is a great opportunity to join a progressive and supportive team and would be open for junior individuals with some form of Professional Lines exposure to apply, we would offer support for long term career development.
The purpose of this role is to deliver the timely and effective management of Professional Lines insurance claims and for ensuring quality claims service to all stakeholders.
Key responsibilities:
- Timely and accurate input, processing, authorisation and payment of claims
- Timely determination of professional lines claims in accordance with company policies, industry standards and applicable legislation
- Proper documentation of claims processing and outcomes
- Managing claims using the appropriate external and internal specialists to achieve effective and efficient settlement outcomes
- Manage complaints as per guidelines
- Negotiation of claims settlements
- A continuing improvement focus attitude towards implementation of new work practices and procedures, initiating and facilitating change and innovations
- Ability to enhance and develop your own technical expertise and participate in professional development and training
- Ensuring the delivery of the highest quality customer service and developing strong working relationships with all customers and service providers
- Reporting in accordance with relevant company service standards and manuals
What does success look like?
- Minimum 1-2 Professional Lines claims experience within the industry, junior to mid level will be considered
- Relevant legal qualifications and/or some exposure to PL claims
- Superior verbal and written communication skills
- Excellent analytical skills and technical skills
- Excellent attention to detail
- Pro-active and energetic team player
- Highest professional approach to all aspects of claims handling
Benefits?
At QBE, you will be provided with a competitive remuneration structure and benefits, in an environment that offers support, and encourages career development and learning.
We offer a range of benefits and discounts including:
- Paid Parental leave (inclusive of paid superannuation during this time)
- Secondment opportunities
- Employee assistance programme
- Paid volunteer leave
- Purchased leave
- Product discounts
- Superannuation matching
Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.
If you are an internal applicant, please notify your manager before applying.
We will be assessing applications as they come in, so don't delay and apply today!