Claims Assessor

Summary about this job

Detail information about job Claims Assessor. Terms and conditions vacancy

• Fast Growing Business- career potential
• Specialists in in tailored insurance products
• Manly location (convenient for buses and ferries)

Trayne Consulting is currently recruiting for a claims assessor that can assist our Clients busy team, located in Manly in Sydney’s Northern Beaches.   Our Client is a fast growing, general insurance broker, specialising in accident and sickness insurance that prides itself in its ability to provide high level and efficient service for their customers across Australia.

You will be joining a small, intimate and focused team within a business that always has the customer at the forefront of their minds. This is an organisation that feels like a family, their culture is friendly, with a positive ‘can do’ attitude towards their work.

The key duties of the role are as listed, but not limited to:

• Completion of initial Claims Assessment Sheet with detailed action plan and file strategy
• Claims assessment and case management
• Managing claims correspondence and telephone enquiries
• Ensure that claims are managed tactically and strategically to ensure optimum financial outcomes whilst maintaining ultimate fairness to the third party involved
• Suspense follow-ups and claim payments
• Conduct timely investigations in relation to coverage and medical issues
• Identifying process improvement opportunities

To be successful in this role, you must have the following proven key attributes:

• Demonstrated experience in a similar role is a must, with experience in Personal Accident /Sickness/ income protection/life sector insurance preferred is highly regarded but not essential.
• Must have strong Word & Outlook experience with the ability to quickly learn in-house systems.
• Excellent communication skills both verbal and written and have the ability to build positive relationship with both internal stakeholders as well as the ability to liaise clearly and concisely with external parties
• Workable knowledge of accounting, medical terminology or rehabilitation would be great!
• Highly organised, with the ability to multi-task, prioritise, be pro-active yet stay calm whilst working in a busy environment
• Strong attention to detail as every task undertaken must be “100% completed with accuracy”
• Work autonomously whilst being part of a small fun team

This role will be an ever evolving role, where professional development to grow your career will be highly encouraged and supported.

If you have all the relevant experience for this role and are looking for your next challenge then please apply on-line attaching an up-to-date resume in Word format ensuring that your relevant skills are highlighted in your resume.

Due to a high volume of applicants only short listed candidates will be contacted.