Recoveries officer

All vacancies of AustraliaInsurance & SuperannuationRecoveries officer

• Strong industry brand and reputation • Fast paced environment • Attractive bonus paid on meeting team targets • Mascot location

Summary about this job

Claims

Company: Kingmill Pty Limited t/as Thrifty Car Rental

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-2-6097-5520

Fax: +61-2-2491-6137

E-mail: n\a

Site:

Detail information about job Recoveries officer. Terms and conditions vacancy

Thrifty Car Rental is a member of the National Roads and Motorists' Association (NRMA) Group of Companies and is the only 100% Australian-owned international car rental brand. Thrifty is a major industry player with an extensive fleet of over 15,000 vehicles that includes cars, trucks, 4WD's and buses in more than 210 locations Australia and New Zealand.

The Recoveries and Settlements Officer will be allocated a portfolio of files of customers to chase outstanding debts, turning their complaints to return business.

Responsibilities will include:

  • Management of all third party settlement claims from assessment, negotiation and settlement
  • Meeting collection targets
  • Making timely decisions in line with business needs on so slow moving accounts
  • Ensuring delinquent debts are escalated for case management
  • Building and maintaining strong relationships with internal and external stakeholders so as to gather and provide information
  • Managing client expectations through honest feedback and a positive attitude
  • Working in w wider claims team.

To be successful in the role you will have:

  • Tenacious phone skills with the ability to negotiate
  • Proven dispute handling and conflict resolution skills
  • Great time management skills, ensuring prompt contact is made
  • The ability to overcome objections
  • Ability to work with high volumes
  • Proper grammar
  • Mathematical ability
  • Efficient typing speed
  • Persuasive negotiator
  • Quick thinker and able to use information at hand to quickly resolving issues for all parties
  • Result oriented
  • Previous collection experience in insurance and /or motor vehicles will be advantageous

In return, Thrifty will provide you with:

  • Ongoing development
  • Diverse career opportunities
  • Exposure to a challenging, fast paced and rewarding environment
  • Participation in a team bonus scheme.

To flourish in this role you will need to demonstrate an ability to work within a business that is flexible, dynamic and customer driven. It is an exciting and challenging role. Our alignment with the NRMA ensures there is always great potential to progress your career within the NRMA Group of companies.

We are proudly diverse and are committed to fostering an inclusive culture where all people are valued, respected and able to contribute their talents to drive organisational performance. We encourage applications from people from diverse backgrounds including Aboriginal and Torres Strait Islander people.

If you this is the opportunity you have been waiting for, please send your resume with cover letter to [email protected] or click on the Apply Now button below.

Responds for Recoveries officer on FaceBook

Read all comments for Recoveries officer. Leave a respond Recoveries officer in social networks. Recoveries officer on Facebook, LinkedIn and Google+