Guest Service Agent - Holiday Inn Express Sydney Macquarie Park
A unique opportunity to work in Australia's best hotel! Awarded the best hotel in its category at the AHA National Awards for Excellence.
Summary about this job
Front Office & Guest Services
Company: Pro-invest Hotels Group
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-3295-7502
Fax: +61-8-5941-8876
E-mail: n\a
Site: n\a
Detail information about job Guest Service Agent - Holiday Inn Express Sydney Macquarie Park. Terms and conditions vacancy
- Award winning hotel in Macquarie Park, Sydney
- Be an integral member of a fun and exciting team
- Great career prospects for the right people in a progressive growing company
At Holiday Inn Express® our purpose is to provide simple, smart travel. That's where you come in. When you're part of the Holiday Inn Express brand you're more than just a job title.
At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.
As Australia's first Holiday Inn Express® hotel and winner of the 2017 AHA Best Mid-Range Hotel, we pride ourselves on being innovative and on trend whilst at the same time continuing to deliver exceptional service. Located in the heart Sydney's second largest CBD, Holiday Inn Express Sydney Macquarie Park is the smart choice for the guests on the go, offering them everything they need – and nothing they don't.
We're looking for a Guest Service Agent, someone who is smart and considerate – someone who has "nice person" written all over them. We're after fast-thinking, customer focused problem solvers that take pride in creating and delivering great customer experiences.
Responsibilities
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Love the brand & be a great ambassador of Holiday Inn Express
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You've got a good eye for detail – our processes are super important in helping us deliver a consistent guest experience.
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You'll be dealing with a variety of people, so your communication will be adaptable. You'll be a brilliant communicator - consistently clear and concise.
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You'll help us problem solve, as we're still building our business; we have solutions to find – your logical thinking and collaboration with teams across the business will be key.
Skills & Experience
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You'll have some experience working in Hospitality or Customer service role & know what makes for great service
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Professional and personable, with a "role up the sleeves", can do attitude
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You make calm, collected decisions – even against the clock
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Excellent written communication & phone skills
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You'll will be required to hold or obtain a NSW Responsible Service of Alcohol certificate with Competency Card.
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You must meet the appropriate legal requirements to work in Australia.
This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and an amazing well-established global brand.
If this sounds like the perfect move for you, come, join us.