Bookings and Function Assistant
Retail Savvy Group are looking for a switched-on Bookings and Functions Assistant out of their office at Cremorne 3121.
Summary about this job
Reservations
Company: Retail Savvy Group
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-5297-1813
Fax: +61-3-6545-8364
E-mail: n\a
Site: n\a
Detail information about job Bookings and Function Assistant. Terms and conditions vacancy
The group owns and operates bar & restaurant venues as well as has a property portfolio.
Position Details:
Bookings and FunctionsAssistant
Monday to Friday 08:30am to 5:00pm
Short term contract until December
Duties of the role:
- Draft copy for eDMs using the MyGuestList Management Tool, My Guest List Relationship Development and maintenance of databases, with an emphasis on data entry
- To complete any/all alternative tasks such as general admin, filing, laminating etc/.
- Report to the bookings and functions manager in relation to all bookings procedures
- Managing restaurant reservations including adding pre-orders to OpenTable
- Working on Function quotes and adding them to Ivvy
- Answer all incoming calls for 5+ venues and competently directing and managing all calls in a professional manner
- Complete all paperwork related to bookings and events to the required standards
- Achieve tasks in a timely and efficient manner
- Work effectively as part of a wider team to communicate, coordinate, and integrate direct business opportunities, and apply best-in-class practices to all efforts
- Draft copy for internal written content and mass email content
- Answering the office door
Required Attributes:
- Efficient in using MAC & PC and very tech savvy
- Great customer service skills, very bubbly over the phone as majority of time will be spend over the phone
- Ability to retain large amounts of information effectively, with a very strict eye for detail
- High level of planning and organisational skills
- Experience with Outlook/Opentable/MyGuest List/Ivvy reservations systems, 12 months experience with these programs minimum.
- Experience within the Hospitality industry
A team player who is level headed, sensible and consistent in nature, trustworthy and reliable
Australian work rights are essential
If you do not possess all the above attributes please do not apply.
Email your resume and visa grant letter (if applicable) to [email protected]
If you are successful, you will be contacted for a short phone interview, if you progress further you will be invited for a face-to-face interview and then a potential trial.