Account Manager

Summary about this job

Detail information about job Account Manager. Terms and conditions vacancy

A fantastic full-time opportunity now exists for an experienced Account Manager to join our dedicated team at Tommy Collins by Atlantic Group.

• Work within a supportive team to drive sales and growth;
• Award winning, leading edge events company in the Australian market;
• Ongoing development and exciting career opportunities.

THE COMPANY:

Based in Melbourne, Tommy Collins by Atlantic Group is an event specialist, catering for both private & corporate sectors. We offer a bespoke service for a variety of events such as; weddings, birthdays, sporting spectacles & intimate dinners. Utilising our many venue spaces, at Tommy Collins we meticulously cater for the complete package. Our experienced team are on hand to deliver a uniqueness to every event and always ensuring that each one is stamped with Mr. Collin's personal touch.

THE OPPORTUNITY:

The team is now seeking a customer focused and commercially astute Account Manager to oversee end-to-end client management, develop long-term relationships with a portfolio of clients and drive event sales. You will work to satisfy client’s needs and requests, respond to their queries in a timely manner and aspire to deliver a positive service experience ensuring events are delivered exceeding clients expectations. The ability to identify growth opportunities and develop long term sustainable relationships are key.

Reporting directly to the General Manager – Operations your responsibilities include, but are not limited to:

• Acting as a liaison between the business and our clients, ensuring excellent customer service and client satisfaction that maximises the opportunity for repeat business;
• Managing a 3-month (plus) sales pipeline;
• Delivering proposals;
• Communicating new contacts and marketing opportunities;
• Identifying new potential clients;
• Planning events from start to finish according to requirements, target audience and objectives;
• Effectively building rapport with all clients and delivering the highest service standards at all times;
• Working alongside Event Coordinators to handover operational requirements to the Operations team with a clear outline of how the event will be executed in the lead up to, on-the-day and post;
• Managing and overseeing events on the day of, including problem solving, welcoming guests, directing event set-up, communicating with team members and organising vendors;
• Creating sales opportunities for future events during client liaisons and during events including possessing a strong knowledge of the business to further these sales opportunities.

THE EXPERTISE:

To be successful for the Account Manager position, you will possess:

• Minimum 3 years experience in a Sales or Account Manager role in the catering/event management industry;
• A valid Responsible Serving of Alcohol Certificate;
• Experience with planning multiple events;
• Marketing background experience preferred;
• Strong food and beverage knowledge with front of house / floor management experience;
• Outstanding communication and networking skills;
• Excellent organisation skills with the ability to manage competing priorities in a rapidly changing environment; and
• Superior client facing skills with the ability to build long-term relationships is integral to your success.

If you would like to apply for this exciting position, please submit your resume by clicking on the 'apply' button below.

Only shortlisted candidates will be contacted.