Front of House - Learning Centre Coordinator
Bring your passion for service excellence and desire to leave lasting impressions into a premier corporate campus.
Summary about this job
Front Office & Guest Services
Company: First Contact
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-1920-5852
Fax: +61-2-4194-3876
E-mail: n\a
Site: n\a
Detail information about job Front of House - Learning Centre Coordinator. Terms and conditions vacancy
- Work life balance with a fixed Mon - Fri work schedule
- Competitive salary
- State of the art corporate work environment
First Contact is the leading Executive Hospitality provider in Australia, with five star customer service at the heart of what we do. First Contact is different to all other front of house service providers, never forgetting that it is our people whom deliver our exceptional customer service.
The Position
Do you like to have fun? meet new people? And manage your own space?
We currently have an opportunity for an energetic & enthusiastic Learning Centre Coordinator to join our dynamic team in Macquarie Park. This is a fast-paced position that will see you provide first class front of house services to one of our National Clients. The Learning Centre Coordinator role is a crucial position within the corporate property team. In this role, you will be bubbly and outgoing and make connections with key learning centre stakeholders as well as each person that passes through your space.
The Space:
- 20 meeting rooms
- 16 bookings per day on average
- State of the art technology
The Duties
- Book, coordinate and manage all Learning Centre bookings
- Maintain the meeting room cleanliness & standards
- Develop rapport with business partners, repeat clients and company staff to offer a knowledge-based service and a truly professional welcome to the Learning Centre at all times
- Monitor the Learning Centre Reception phone lines, demonstrating professional and effective phone line management
- Effective inbox and meeting room management
- Role is not desk bound – passion to be mobile and active and able to handle manual work such as moving furniture resetting rooms
- Working with new technology - AV skills is highly desirable
The Person
- Based at one of the largest corporate campuses in Sydney, you will not be afraid to interact with new people on a daily basis.
- 1 + years experience in a 5-star hotel or hospitality environment
- Experience servicing VIP and Executive-Level guests in a professional manner
- Passionate about delivering high levels of customer satisfaction and engagement
- Energetic and positive work attitude
- Strong demonstrated administration skills / experience
- Self motivated and driven
- Attentive, ability to anticipate client needs
- Ability to multi-task
- Ability to create lasting impressions and meaningful professional relationships
- Discretion and confidentiality and the ability to build a high level of trust
The Benefits
Benefits include a competitive salary, corporate wardrobe, dry-cleaning, an active rewards and recognition program, along with paid training and development packages. At First Contact we invest in you. We offer work/life balance, the opportunity to further your career on a national scale and grow within an inclusive team environment. Become part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded and diversity is valued. We offer flexible progression and challenging opportunities. In return, you will be offered the opportunity to work in a state-of-the-art environment as well as the opportunity to progress your career within the executive hospitality industry.
So, if you are seeking to showcase your skills and talents and be part of a dedicated and highly successful national company whose mission is to provide outstanding customer service, we'd love to hear from you.