Guest Service Agent
We are currently looking for a motivated, bubbly and vibrant Guest Service Agent to join our friendly Front Office Team on a casual basis.
Summary about this job
Front Office & Guest Services
Company: Mantra Group
Location: Bendigo, Goldfields & Macedon Ranges
Work type: Casual/Vacation
Salary: n\a
Phone: +61-2-2046-4436
Fax: +61-8-9651-5242
E-mail: n\a
Site: n\a
Detail information about job Guest Service Agent. Terms and conditions vacancy
Do you have the ability to make people smile?
Enjoy telling visitors about the things that are a ‘must see’ during their stay?
An easy 90 minute drive from Tullamarine Airport, Peppers Mineral Springs is situated in the heart of Victoria’s Spa Country in the Daylesford and Macedon Ranges. An elegant 1930’s Daylesford hotel transformed into a deluxe retreat that seamlessly blends architecture, contemporary interiors and the lush countryside, this unique accommodation represents simple luxury, Italian style. Peppers Mineral Springs provides 37 luxurious rooms, onsite restaurant ‘The Argus’, two flexible conference rooms and The Mineral Spa.
The Argus Dining Room is open for dinner and breakfast seven nights a week and lunch Saturday and Sunday’s offering Modern Australian Cuisine with an emphasis on regional produce.
We are currently looking for a motivated, bubbly and vibrant
Guest Service Agent
to join our friendly Front Office Team on a casual basis.
Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.
You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.
There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.
If you're an energetic hospitality professional with a passion for customer service, Apply now!