Medical Receptionist/Secretary for Rheumatology Clinic

Summary about this job

Detail information about job Medical Receptionist/Secretary for Rheumatology Clinic. Terms and conditions vacancy

Medical Receptionist Job

Fabulous opportunity for a Medical Receptionist/Secretary that would like to join a dynamic, fast growing Rheumatology and multi disciplinary group located at Randwick and Kogarah.  

Excellent team environment, doctors that appreciate your hard work, input/ideas and ever evolving technology and systems to make your day so much easier.  

We also welcome Medical Receptionists with 1-2 years experience as we provide ongoing learning and development opportunities.  

Bring your energy, dedication and passion to this wonderful group.

The Practice

The practice offers a full range of Rheumatology services and works in co-ordination with dieticians, exercise physiologists and physiotherapists.  The practice consists of 8 specialists and 5 administration staff.

The practice software used is Blue Chip and Audit 4. 
 

The Role

The main objective of the role is to provide a high level of front desk reception and administration assistance.    

You will work 3 days per week at the Randwick rooms and there is parking available.

Salary is dependent upon candidate's previous work experience.

The duties and responsibilities are:-

• You are the first point of contact/impression of the business so you will provide an outstanding level of customer service on the telephone and in meeting and greeting customers
• Create a warm and welcoming environment to each and every patient, making it a personal experience for them
• Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts
• Scheduling and effective management of patient bookings in (new, follow up, confirmation and cancellations)
• Provide information to patients on practice services and fees
• Management of patient invoicing and receipting of consultations and payment plans for procedures
• Completion of end of day reconciliations (eftpos, credit card and cash)
• Stock control and ordering
• Typing is outsourced, however you will be required to format, ,upload and mail letters
• Scanning, filing, mail/fax (retrieval and distribution) and photocopying
• Preparation of monthly rosters on a rotational basis

Your Skills & Knowledge

The ideal candidate will have the following attributes:-

• Previous experience as a Medical Receptionist/Secretary in a fast paced medical environment , however previous experience working in a specialist environment will be highly regarded
• You are passionate about providing an exceptional level of customer service
• Compassionate, empathetic and warm disposition
• A high standard of personal integrity – trustworthy, loyal and honest
• An ability to maintain strict confidentiality regarding all patient and practice matters
• A high standard of work ethic – self-motivated, pro-active, takes pride in work.
• A brilliant administrator with excellent organisational and time management skills, able to multitask and establish efficient office systems.
• Able to work well independently, but also as part of a team.
• A high level of numeracy skills and attention to detail
• Have the ability to connect and interact with people of all ages, background and personalities
• Enjoy being part of a professional, happy and highly focused team

Please forward your resume to [email protected] quoting: Medical Receptionist - Randwick

For telephone enquiries, please phone Bernadette on 0414 943 541.