Rates and Collections Officer

Summary about this job

Detail information about job Rates and Collections Officer. Terms and conditions vacancy

About the position

The Rates & Collections Officer will ensure the accurate calculation and levying of rates and charges and the administration of land values. The role will also collect on designated outstanding accounts, maintains good customer relations with Council Rate Payers and effectively solves problems in an effort to resolve account delinquency and prevent losses.

About us

Muswellbrook Shire is one of NSW’s most dynamic local government areas for over four decades it has been at the heart of the State’s energy industry; with two of NSW’s base load power generators located in the Shire, Bayswater and Liddell. Muswellbrook Shire’s coal industry exports 25% of NSW’s thermal coal, it is the home of the two largest thoroughbred horse studs in the southern hemisphere, it produces approximately 40% of the Hunter Valley’s viticulture and is home to the largest dairy industry in the Hunter.

Muswellbrook Shire Council is a vibrant workplace with a commitment to excellence in all facets of its operations, and is committed to employee welfare and development.

This is a permanent part-time role (21 hours per week) with a salary range of $33,310.70 - $39,189.37 based on demonstrated competencies, plus 9.5% superannuation. To be successful in this role you must possess:

• Certificate III in Business Administration &/or 3+ years experience in a direct customer contact, service, collections or sales environment.
• Demonstrated understanding of billing systems and ability to maintain a billing database
• Understanding of accounting transactions that occur with issuance and adjustment of rates notices
• Basic account principles knowledge with demonstrated ability to reconcile subsidiary ledgers with appointed general ledger number
• Demonstrated intermediate competence in computer operations including spreadsheets, GIS systems and databases and competence in the use of Microsoft Office Software (or equivalent)
• Ability to communicate with a diverse community with strong conflict resolution skills
• Experience in any position with high level problem solving and negotiation skills.
• Previous collections experience.
• Current NSW Drivers License

For more information on this position, please refer to the attached Position Description, Council’s Careers website, or contact Lynn Payne, Coordinator Financial Services on (02) 6549 3739.

To apply:

1. Complete the application form below, including providing responses to the mandatory questions required. Unfortunately, an unfinished application can’t be retrieved to finish at a later date. Please keep your responses concise.
2. Attach your Resume and a covering letter where indicated.
3. Click ‘Apply’.
4. You will receive an email confirming your application has been submitted.

Applications close on 26 July 2018.