Visitor Services Officer
We are looking for a customer focussed individual to join the team as a casual Visitor Information Officer.
Summary about this job
Government - Local
Company: Baw Baw Shire Council
Location: West Gippsland & Latrobe Valley
Work type: Casual/Vacation
Salary: n\a
Phone: +61-3-9511-6456
Fax: +61-8-3779-9235
E-mail: n\a
Site: n\a
Detail information about job Visitor Services Officer. Terms and conditions vacancy
- $46.11 per hour
- Flexible work/life balance – Casual position
- Join a fun, dynamic team focussed on delivering outstanding customer service
About Us
Baw Baw Shire Council is located one hour east of Melbourne on the Princes Freeway, and boasts some of Australia’s most spectacular scenery. An easy drive to snow-capped mountain resorts in winter and some of Victoria’s most pristine beaches in the summer. Baw Baw Shire offers a perfectly balanced lifestyle, with the challenges and satisfaction of a truly rewarding career.
We offer attractive working conditions, including flexible hours, training and career development, and a health and wellbeing initiative. Most importantly, we offer a fun, friendly and supportive working environment where your input is valued. (To learn more visit www.bawbawshire.vic.gov.au).
The Role
Baw Baw Shire Council has an exciting opportunity in their Arts, Culture and Events team for a Visitor Information Officer to enhance customer relationships at the newly refurbished West Gippsland Arts Centre and to facilitate event bookings and ticket sales in person or by phone.
The successful candidate will be based at West Gippsland Arts Centre in Warragul and will be responsible for providing excellent front-line customer service to the thousands of residents and visitors who come to events at the arts centre each year. You will be an integral part of the centre’s marketing and customer service team and understand that the customer’s full experience of the venue begins at that first point of contact – the Booking Office.
We are looking for a candidate with a passion for providing outstanding visitor service, demonstrated experience in operation of a computerised ticketing systems, strong skills in daily financial reconciliation and reporting and a knowledge of marketing/promotions. Excellent communication skills, the ability to respond to a dynamic work environment and an innovative, creative operating style are important to succeed in this role. The successful candidate will be a good team player, with great flexibility and adaptability.
You will be required to hold a current and valid motor vehicle driver’s licence and successfully undergo and return a criminal history record check.
If this role sounds like the opportunity you’ve been looking for, we want to hear from you!
Further Information and How to Apply
To apply, please review the position description and prepare your application including a response to the key selection criteria, a current copy of your resume, and a covering letter.
Applications close Sunday 29th July at 5:00pm and must be submitted directly via the Baw Baw Shire Council website www.bawbawshire.vic.gov.au
Baw Baw Shire Council is an equal opportunity employer and works in the interest of the safety of children and young people. Our recruitment processes reflect this commitment.