Sales and Customer Service Consultant
Our tight-knit happy team need a vibrant 'can do' customer service expert to sell and provide customer support for both of our products.
Summary about this job
Sales - Inbound
Company: teachers.on.net
Location: Adelaide
Work type: Part Time
Salary: n\a
Phone: +61-2-3169-1947
Fax: +61-2-1642-1882
E-mail: n\a
Site: n\a
Detail information about job Sales and Customer Service Consultant. Terms and conditions vacancy
Please read the application procedure carefully.
Teachers On Net is Australia’s Leading Education Jobsite. Since 1999, Teachers On Net has been serving the education sector through an online platform for advertising vacancies and sourcing candidates.
We also now have an app, Tap for Teacher, which is an easy-to-use, complete solution for schools to seamlessly source, book and manage casual relief teachers.
We are a tight-knit vibrant team that values a collaborative, flexible, drama-free, solutions-based, kind and respectful workplace. We actively practice and protect this positive culture.
Your skills and experience are important to us but we also highly regard a strong cultural, values and attitude fit.
The role:
• Providing over-the-phone and email customer service support to our schools and teachers for both products
• Identifying potential product improvement from customer feedback
• Accurately maintaining our client databases
• Actively participating in team training and staff meetings and activities
• Initially 10 to 20 hours per week with the possibility of a future increase in hours
You will need to have:
• A proven track record of success in sales and/or customer service
• Great understanding of consumer websites, app technology and social media as a business tool
• Competent, working knowledge of Microsoft Office products
• Excellent written and oral communication skills for use with our customers and within our team
• A warm and confident phone manner
• Self-awareness and a growth mindset
• A 'can do' attitude
• A philosophy of respect and helpfulness toward customers and coworkers
We'd like you to have:
• Experience working in an online environment
• Flexibility around days and hours of work
What we can offer:
• Flexible, friendly and accommodating environment
• Base rate to be negotiated with successful applicant
• Conditions in line with the Clerks Private Sector Award 2010
• Opportunity to grow with the company. While this is initially a casual role, we are looking for someone who can commit to the team and take on more work over time.
Application Procedure
Please apply with two documents, both uploaded as PDFs:
• A letter explaining why you are the perfect candidate for the role
• Your CV
APPLICATIONS CLOSE WEDNESDAY 18TH JULY