Consumer Information Officer
All vacancies of Australia • Call Centre & Customer Service • Consumer Information Officer
Work for a large food distributor currently in a robust growth phase. Three-month role handling a portfolio of household brands. Begin immediately.
Summary about this job
Customer Service - Call Centre
Company: Sharp & Carter Sales and Marketing
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-1458-9778
Fax: +61-3-1889-3735
E-mail: n\a
Site: n\a
Detail information about job Consumer Information Officer. Terms and conditions vacancy
- Work close to home in the South of Melbourne
- Be a part of a company that prides itself on care and growth
- Start work immediately
Our Client
Located in Melbourne’s South, our client is a leading food manufacturing and distribution company, one of the leaders here in Australia. They have a range of specialities ranging from and not limited to, frozen and pre-packaged foods. Due to a maternity leave cover, they currently require a Customer Information Officer to join their team.
About the role
Reporting to the Consumer Information Team Leader, you will work collaboratively with the Consumer Service team in delivering best-practice in client relationships. This includes handling inquiries swiftly and timely. Day-to-day, you will engage with internal and external stakeholders giving advice and assistance on technical processes within a company that prides itself on sustainability and reliability.
Duties
Benefits
About the company
This family-owned company is committed to its employees, their customers as well as their environment, ensuring its portfolio of leading global brands are practicing sustainability whilst keeping their well-known quality.
Culture
Most people enjoy working here given its pillars of pride, courage and integrity. Given the location in the Melbourne’s South, there is a strong emphasis on work-life balance, family and care all in a team-orientated environment.
How to Apply
Click APPLY or contact Stephen Christofakakis on 0431 014 778 for a confidential discussion.
Located in Melbourne’s South, our client is a leading food manufacturing and distribution company, one of the leaders here in Australia. They have a range of specialities ranging from and not limited to, frozen and pre-packaged foods. Due to a maternity leave cover, they currently require a Customer Information Officer to join their team.
About the role
Reporting to the Consumer Information Team Leader, you will work collaboratively with the Consumer Service team in delivering best-practice in client relationships. This includes handling inquiries swiftly and timely. Day-to-day, you will engage with internal and external stakeholders giving advice and assistance on technical processes within a company that prides itself on sustainability and reliability.
Duties
- Provide data and information to supply chain
- Communicate potential service misses with customers as may be required
- Liaise with the Demand team on allocations and stock transfer requests
- Ensure any changes to customer orders are communicated
- Order entry through CRM System
- Use the online system for key orders and samples
- Other similar related tasks as required
- FMCG industry experience desirable
- Accuracy and attention to detail
- Happy to work collaboratively
- Willingness to learn
- Solutions focused attitude
- Strong negotiation skills for issue resolution
Benefits
- Parking on site
- Three-month, full-time position
- Immediate start available
- Training and development provided
- Varied role
About the company
This family-owned company is committed to its employees, their customers as well as their environment, ensuring its portfolio of leading global brands are practicing sustainability whilst keeping their well-known quality.
Culture
Most people enjoy working here given its pillars of pride, courage and integrity. Given the location in the Melbourne’s South, there is a strong emphasis on work-life balance, family and care all in a team-orientated environment.
How to Apply
Click APPLY or contact Stephen Christofakakis on 0431 014 778 for a confidential discussion.
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