Team Leader

Summary about this job

Detail information about job Team Leader. Terms and conditions vacancy

• Large scale enterprise class environment
• Join a stable & fast-growing Australian IT company
• All the perks of working for a people focused company

About us

Kinetic IT has grown to become one of Australia’s leading ICT managed services providers over the last 20 years, with over 1000 staff getting their teeth into large and complex environments across the country. We have offices in all major Australian capitals and cater to a customer base that spans a range of industry sectors, including government, corporate, resources and utilities.



At Kinetic IT, we recognise that our people are at the core of our success - that’s why we make maintaining our values and culture a priority. Not satisfied with the status quo, our people are proud to deliver award-winning customer service and enjoy taking on new challenges as the IT industry continues to evolve.



About the role


If you like a company who values its people and wants to see you succeed in every aspect of your career then you should keep reading. At Kinetic IT, we have a high focus on people, we encourage on the job training, development and like our staff to feel empowered. We have a work-life balance culture and we like to celebrate with sponsored social events.


As a Team Leader, leading a Service Centre team at a key customer account, this is a challenging yet dynamic role. Reporting to the Operations Manager, you will provide leadership, direction and support to a talented team of Service Centre Technicians to ensure that a high quality of service is delivered to our customer.



About you

Sound like your kind of role? Keen to lead by example? You’ll just need some of the following:

• Exceptional customer focus
• Proven leadership skills
• Strong communication and negotiation skills
• Experience managing a team of 10+ employees Proficient relationship building skills
• A proven team player with strong motivational skills
• The ability to work closely with key stakeholders and provide technical advice and documentation
• ITIL Foundations certification is desirable

Your experience and dedication will be rewarded with our continued commitment to your personal development and career progression. We are team focused, value and celebrate our success and offer you a workplace that supports your personal and professional goals.

How to Apply:

Check out our website at www.kineticit.com.au. Then, if you think we're your kind of company, click on the 'Apply Now' button. The best bit? Registering your details gives you the added benefit of being considered for not just the role advertised, but possibly for other roles (current and future) with Kinetic IT.