Customer Service Team Leader
Great opportunity for Customer Service Team Leader to break into a Large Scale business in a large scale role!
Summary about this job
Supervisors/Team Leaders
Company: Page Personnel
Location: Sydney
Work type: Full Time
Salary: $75k - $85k p.a.
Phone: +61-7-6267-2366
Fax: +61-7-9471-3824
E-mail: n\a
Site: n\a
Detail information about job Customer Service Team Leader. Terms and conditions vacancy
- Great competitive Salary Package!
- Nationally recognised Manufacturing business
If you're looking for a great opportunity to work with a tightly-knit Customer Service and Order Processing team then this is the perfect role for you!
Client Details
Our client is a market leader in manufacturing and distribution of building materials to the Greater Australian market. Working within a tightly-knit Customer Service and Order Processing team, this role is responsible for managing team of 20 staff that are responsible for customer orders and liaising with internal departments on deliveries, order tracking, installations and processing all relevant customer requests.
Description
The right candidate will be able to grow and assume initiative in their role as a Team Leader. They are required to do the following:
- Manage large scale orders to essential clients post sale
- Supervise and Assist in the Management of a team of 20 Staff Members
- Deliver a key attention to detail with reporting to CS Manager
- Liaise closely with Sales, Manufacturing and Logistics & Supply Chain Departments
- Manage and Maintain a high level of Customer Service
- Maintain a great attention to detail to all orders and requests
- Organize delivery times and order supply
- Demonstrate a high attention to detail with intermediate PC Skills
- Maintain a calm and effective level of communication in regard to complaints
Profile
Previous Leadership experience is required and experience within Supply Chain, Logistics on Manufacturing market or within a similar role would be preferred. Such individuals require the following:
- Intermediate skill across all Microsoft platforms
- Show proven and adept leadership skills within a KPI Driven environment
- Keen eye for detail in relation to orders
- Ability to seek out tasks during downtime and manage work flow effectively
- Have a strong focus on developing staff skills
Job Offer
- Great Salary package on offer!
- Work Close to home!
- Free Onsite Parking
- Career progression available
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact
James Gear on +61 2 8221 8156.