Customer Support Specialist
We are seeking a passionate, confident and professional individual with excellent customer service skills
Summary about this job
Customer Service - Call Centre
Company: BNG Contractor Services Pty Ltd
Location: Sydney
Work type: Casual/Vacation
Salary: n\a
Phone: +61-7-1454-2549
Fax: +61-3-1621-3766
E-mail: n\a
Site: n\a
Detail information about job Customer Support Specialist. Terms and conditions vacancy
- Work flexible hours agreed to in advance
- Join a young dynamic team with a positive and energetic culture
- Potential to become a full time position in the coming months
About the business
Conserve™ is an online contractor management solution that allows our clients to prequalify their contractors, ensuring compliance with company and legislative safety requirements. Conserve™ allows them to collect, verify and track the expiry on all contractor required documentation.
About the role
This is a casual role, 1 - 2 days per week. The role will include (not limited to) the following:
- Answering incoming calls & assisting customers with our online system.
- General administration work using Microsoft applications
- Administrative duties such as data entry, verifying and validating contractor documents, scanning and uploading documents into the conserve platform.
- Coordination of work activities with internal staff & external contractors
- Timely response to customer queries via phone calls and emails.
Benefits and perks
Flexible hours, which can be worked around your other commitments
Skills and experience
We require a motivated, hard working individual with the following skills:
- Strong computer skills. MS Office Proficient
- Ability to work in a team environment
- Strong Customer Service Skills
- General administration skills
- Is punctual, reliable, organised, and can work unsupervised.