Customer Support Specialist
Working closely with the sales & marketing team, the customer service administrator will provide support & build key relationships with customers.
Summary about this job
Customer Service - Customer Facing
Company: Adecco
Location: Melbourne
Work type: Full Time
Salary: Up to $60k p.a. + 14% Super + Bonus
Phone: +61-3-6312-8742
Fax: +61-3-6627-4630
E-mail: n\a
Site: n\a
Detail information about job Customer Support Specialist. Terms and conditions vacancy
- Full time, Permanent Position
- Bayswater Location
- $50-$60k + 14% Super!
Reporting to the Customer Care Manager for the South Pacific region, the suitable candidate provide critical support to our clients customer base in this high energy role.
You will work closely with the sales & marketing team to create a superior customer experience.
Client Details
Located in the Eastern suburbs of Melbourne, our client is a market leader in Engineering solutions.
Description
Duties of this role will include but not be limited to;
- Provide exceptional customer service.
- Manage service tickets for effective issue resolution.
- Communicate with key stakeholders.
- Order and delivery of key product.
- Organising field engineers to site.
- Establish & maintain relationships with distribution partners & end users.
- Engage with the internal sales & product teams to achieve the best resolutions.
Profile
The suitable candidate will possess the following;
- Strong communication skills and ability to work as a team player.
- Desire to drive customer satisfaction.
- Passion for learning & development.
- Critical thinking, analysis and problem solving abilities.
- Experience in SAP is desirable.
- A degree in electrical / electronic engineering or related is favourable.
Job Offer
Opportunity for flexible working arrangements & continued career development for the right candidate.
$60,000 + 14% Super + Bonus.
For a confidential discussion please contact Mark Goldyn at [email protected]