Customer Service Coordinator
Immediate start for a Customer Service Coordinator: Norwest Business Park - must come from an order processing background.
Summary about this job
Customer Service - Call Centre
Company: Fusion Careers
Location: Sydney
Work type: Contract/Temp
Salary: $25 - $34.99 per hour
Phone: +61-7-2139-3245
Fax: +61-7-6281-4596
E-mail: n\a
Site: n\a
Detail information about job Customer Service Coordinator. Terms and conditions vacancy
- Norwest Location: 8-4 or 8:30-4:30pm
- Excellent team environment
- Immediate Start: Ongoing with view to perm
This is a great opportunity to work in a friendly, busy and team orientated environment. This organisation now needs an enthusiastic and experienced professional to join their Customer Service team.
You will work with a results focused team who all work closely together to achieve results and meet tight deadlines.
Your duties and responsibilities will include:
- Coordinates the sales administration for customer and the company for sales activities
- Process sales, quotes and arrange deliveries
- Directs general enquiries into relevant departments
- Liaise with field representatives on a daily basis with customer leads and customer enquiries
- Provides technical literature/information to customers
- Ensures timely and accurate invoicing
- Liaise with customers and Account Managers regarding order confirmation, product availability and ETA's
- Process credit claims as required
- Provide information to the Supply Manager pertaining to stock availability and stock reordering
- Ad hoc duties and projects as required
Key skills and attributes required for this role are:
- At least three years solid Customer Service skills in an office environment
- Ability to multi task efficiently and effectively
- Sound computer literacy and data entry skills
- Ability to work to strict deadlines
- Accuracy and exceptional attention to detail
- Excellent communication skills
- Highly organised, energetic and enthusiastic
- Proactive with strong problem solving skills
This is a role with variety within a friendly and professional team.
Please click APPLY and follow the links to submit your interest in this opportunity.