Service Advisor - Automotive/Mechanical
*Service Advisor*Immediate start available*Permanent position*Competitive salary and Benefits*Uniform provided*Career progression opportunities*
Summary about this job
Customer Service - Customer Facing
Company: Western Work Force Pty Ltd
Location: Perth
Work type: Full Time
Salary: $60k - $65k p.a.
Phone: +61-7-3811-4381
Fax: +61-2-4780-6391
E-mail: n\a
Site: n\a
Detail information about job Service Advisor - Automotive/Mechanical. Terms and conditions vacancy
- Well established Mechanical Services company
- Permanent position, Immediate start available
- Excellent salary, Monday to Friday
- Well established Mechanical Services company
- Permanent position, Immediate start available
- Excellent salary, Monday to Friday
Western Work Force is an Australian owned recruitment company and are a market leader in providing temporary, contract and permanent staffing solutions across various industry sectors.
Our Client is a well-established Mechanical Services company and due to continued growth, they are looking to appoint an experienced Service Advisor with a main responsibility of being the principle point of contact between the company and the customer regarding vehicle service and repair. This is a customer focused position and will require you to use your exceptional communication skills to manage all queries from the customer while planning/coordinating the works required with the Internal Service department.
KEY RESPONSIBILITIES AND DUTIES INCLUDE:
- Liaise with customer in regards to repairs and service requirements
- Take bookings and co-ordinate works schedule
- Liaise with Internal Service Department to ensure all work is carried out within the allocated time-frames
- Update the customer on progress of works performed and advise them of any delays
- Identify new opportunities and promote the company’s Internal Service department
- Provide outstanding service to ensure complete customer satisfaction
- Carry out basic stock control duties
- Follow up with existing and potential customers, advising of promotions and future service requirements
- Update and maintain the company’s in-house customer database
- Provide the customer with correct mechanical advise and technical support
- General administrative and reporting duties
KEY SKILLS, EXPERIENCE AND QUALIFICATIONS REQUIRED:
- Strong Mechanical knowledge with the ability to provide technical advice
- Previous experienced gained as a Service Advisor - ideally within the automotive industry
- Excellent customer service sills
- Demonstrated ability to promote the company’s Internal Service Department
- Strong communication and influencing skills
- Polite and professional telephone manner
- Good attention to detail
- Excellent time management skills
- Ability to work in a small team environment - Good team player
- Good administrative skills and PC skills
WHAT OUR CLIENT OFFERS:
- Competitive salary
- Permanent position, Monday to Friday hours
- Excellent working conditions
- Uniform provided
- Career progression opportunities
- Good team environment with a strong company culture and values
APPLICATION:
If you would like to be considered for this exciting opportunity and meet the above criteria, please click “APPLY NOW” and submit your CV.
Western Work Force Recruitment Team 1300 123 993