Call Centre Operator / Night Shift / Tuesday to Saturday
We are currently seeking a full-time Call Centre Operator. Working days are Tuesday to Saturday 1pm to 9pm. Parking available
Summary about this job
Customer Service - Call Centre
Company: Criniti's Restaurants
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-5808-9463
Fax: +61-2-5116-5910
E-mail: n\a
Site: n\a
Detail information about job Call Centre Operator / Night Shift / Tuesday to Saturday. Terms and conditions vacancy
Criniti’s is a highly regarded restaurant group. We pride ourselves on offering exciting and rewarding opportunities for our employees.
We are looking for a call centre operator to join our team . Must have prior experience in hospitality and customer service as well as hands-on experience in reservation systems. Experience with Respak, however, Dimmi is highly preferred. Fluent English and valid work visa is a must.
Responsibilities include but are not limited to:-
· Answering all incoming calls on multi line phone system
· Making reservations for all locations including NSW& Victoria
· Replying and sending emails in a timely manner
· Reply to General enquiry's phone & emails that can include but are not limited to customer complaints, birthday packages, set menus, directions, etc…
· Event sheets for reservations with set menus or pre ordering
· Looking after pizza class enquiry's that include children and corporate team building
· Place cake orders ( via website and Manuel ) for guest
· Send daily cake reports to all locations
· Send all special event inquiries to the event sales manager
· Communicate effectively and efficiently with all departments necessary
You must be available to work on a rotating roster over 7 days - 9am-9pm
If you are interested in this position please APPLY now !