Inbound Customer Service

Summary about this job

Detail information about job Inbound Customer Service . Terms and conditions vacancy

• Located in the CBD
• Full time position- 37.5 hours
• Opportunities to advance and develop your career

One of the top 4 Banks in Australia is looking for Inbound Customer Service professionals.

Your New Company

One of the top 4 Banks in Australia is looking for Inbound Customer Service professionals to fill an array of roles. Full-time, temporary positions are required, in the heart of Melbourne’s CBD.

Responsibilities

• Manage inbound calls in a timely and efficient manner
• As part of a team, you will draw on your ability to have good quality conversations when speaking with new and existing customers
• Identify opportunities to up-sell and cross sell Banking products by promoting the benefits to the customers
• Responsible for establishing strong working relationships on every call
• Take ownership on every account and ensure you are maximising revenue for the business

Skills

• Contact centre experience highly desired
• Proven customer service skills
• Exceptional written and verbal communication skills
• Strong rapport and relationship building skills
• Professional image and attitude
• Self-driven to achieve results
• Ability to use initiative and a passion for helping people

Benefits

• Competitive salary package
• Full-time, temporary position with not end date
• Monday to Sunday rotating roster 7.00AM to 9.00PM
• 37.5 hours per week.
• Opportunities to advance and develop your career
• Located in the CBD

Register Your Interest

If you are interested in this role, click 'apply now' or forward an up-to-date copy of your CV to Stephanie Avila at [email protected] [mailto:[email protected]] or call to the phone number 96049606.