Customer Service Officer
Outstanding opportunity to join a government department in a customer service officer role!
Summary about this job
Customer Service - Call Centre
Company: Hays Contact Centres
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-2402-2957
Fax: +61-2-3206-8379
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
- Excellent Opportunity in a Government Department
- Supportive Team Environment
- Western SydneyCBD
Outstanding opportunity to join a government department in a customer service officer role!
Your new company
This is an outstanding opportunity to join a government department in a customer service officer role. Working in a supportive team environment based in Western Sydney CBD you'll be the first point of contact for in-bound enquiries regarding HR queries.
Your new role
This role is responsible for providing initial advice and direction to internal and external customers regarding HR related enquiries within a call centre environment. The role will also assist the recordings and maintenance of the customer enquiries data base and you will need to ensure that all information is kept up to date daily. This is a high volume, fast paced environment dealing with varied enquires, some of which will become complex in nature and require further investigation.
What you'll need to succeed
The successful candidate will have previously worked in a contact centre or customer service role within the HR space. You'll be passionate about people and want to give an excellent service at all times whilst able to multi-task and possess strong organisation skills. Experience using SAP is highly regarded. This is an excellent six month contract with a strong potential to extend and go permanent. Please also note that this will be a rotating roster between 6:00am to 7:30pm working eight hours a day. The position will require an immediate start so you must be available at short notice. What you'll get in return In return for a fantastic pay rate of $30 per hour + Super you'll be joining a vibrant and supportive team environment with a fantastic working culture.
What you need to do now
If you're interested in this role, please forward an up-to-date copy of your CV to [email protected] or call Ellie Hughes on 0290496932 for further information. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.