Account Manager
We are currently looking for an Account Manger to join our Collections team located in Brisbane.
Summary about this job
Collections
Company: illion Australia & New Zealand
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-3-6031-5085
Fax: +61-2-7470-6598
E-mail: n\a
Site: n\a
Detail information about job Account Manager. Terms and conditions vacancy
Position Vacant
Account Manager - Collections
About illion:
At illion, we are focused on bringing data + analytics to life. The world of algorithms and data is constantly expanding and data + analytics are at the crux of the value we seek to provide to our customers. Our business is transforming and growing with the aim to explore new opportunities in order to deliver meaningful solutions. Our people are integral to our mission of developing and building our already strong service and product offering in the market and we are always seeking innovative and forward-thinking individuals to join us on our journey to drive this ambition.
A fantastic opportunity has become available to work within our Collections space as an Account Manager overseeing a portfolio of assigned customers to maintain and grow business revenue.
In this role you will be responsible for developing strong relationships with customers, connecting with key business stakeholders and liaising with internal teams to improve the overall experience for our customers.
As a Account Manager you will also be required to:
Operate as the lead point of contact for any matters specific to your accounts
Build and maintain strong, long-lasting customer relationships and understand client needs
Create strategic account objectives and engage relevant areas to support and implement change
Clearly communicate the progress of monthly/quarterly results and initiatives to clients and internal stakeholders
Collaborate with the sales team to identify and grow opportunities for growth with our existing customers
Grow revenue on existing customers through exceeding benchmarks and increasing referrals
Success Factors:
To be successful in this role you must have a practical and logical approach to your work and be a natural influencer. You must also have:
Debt collections experience is essential
Demonstrated experience in client relationship management
Strong analytical skills, the ability to identify trends and devise solutions
Ability to work and achieve revenue targets in a strategic manner
Previous experience in a high volume credit environment (or similar) will be highly considered
To apply, please click "Apply Now" button and we will be in touch shortly.
To be considered for this position, you must be an Australian/NZ Citizen or have a Permanent Residency visa.