Relationship Manager - Customer Service
This is not your traditional customer service role; we invest, educate and support our clients by presenting solutions not answers.
Summary about this job
Other
Company: WiseTech Global
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-4598-4401
Fax: +61-2-8922-4256
E-mail: n\a
Site: n\a
Detail information about job Relationship Manager - Customer Service. Terms and conditions vacancy
- Work in an industry leading culture with high levels of ownership and autonomy
- Be based at our Innovation Centre HQ here in Sydney
- Enjoy the high energy and perks of a global technology company
The Opportunity
Empower our clients by imparting your knowledge and ability to understand and communicate the big picture solution. As the voice of WiseTech Global you'll be part of our global client services operation, responsible for the on-boarding & migration of clients onto our world leading software solution.
You'll play the role of educator, detective and company ambassador on a daily basis and challenge our clients to think and learn in order to serve them well beyond their initial enquiry.
This innovative way of educating our clients is just part of the reason WiseTech Global are world leaders in software solutions for supply chain and logistic services.
Why we want you to join us
Innovation and problem resolution is ingrained in our ethos. We are known for creating and implementing solutions for potential issues that our customers have yet to encounter, thanks to the depth of our technical expertise and industry knowledge.
You are the sort of person who embraces and rises to the challenge. In your application we will be assessing the following:
- Evidence of customer service skills
- Eloquent and articulate communication
- The ability to spot and rectify problems quickly
- Demonstration of pro-active learning and self-development
- Commercial acumen and big picture perspective
We are a technology company who services the logistics industry, so experience in either field would be beneficial; however, we wouldn't be a world-leader if we couldn't upskill you in this regard.
A great place to work
Having listed on the ASX in 2016, WiseTech Global is an AU$5 billion+ company that is serious about expansion and technical innovation. Through a combination of organic growth and targeted acquisitions, our global employee head count has increased rapidly, and we’re far from slowing down.
We are known for our vibrant, dynamic workplace where personal and professional fulfilment and company success go hand in hand. Working at WiseTech provides you with the ability to work in an industry leading culture with high levels of autonomy and ownership.
We take care of the little things so you can focus on the important tasks of the day. Little things like; daily continental breakfast, seasonal fresh fruit, cake day (monthly), beers & pizza (every Friday) Plus our qualified fitness instructor will help keep you on track with your goals in our gym or daily fitness classes.
Where to from here.......
We invite you to discover what makes WiseTech Global a better place to work.
- Our Credo
- Working at WiseTech Global
Distinguish your application - provide a cover letter clearly explaining why you are a stunning Relationship Manager & why you want to work at WiseTech Global